Director of Salesforce

Are you interested in working for the nation’s leading fire protection company and beginning a rewarding and satisfying career that helps save the lives of thousands each year? Do you want to be a part of a growing and expanding team of industry experts? If so, exploring career opportunities with Summit Companies may be right for you!

JOB SUMMARY:

We are seeking a dynamic and strategic Salesforce Director to lead our Salesforce initiatives and drive organizational success through innovation, optimization, and alignment with business objectives. This role requires a visionary leader who can design and execute a strategic Salesforce roadmap, enhance operational efficiency, and foster collaboration across teams to maximize the value of our Salesforce ecosystem.

ESSENTIAL JOB DUTIES:

• Strategic Leadership:
  • Develop and execute a comprehensive Salesforce strategy aligned with organizational goals.
  • Identify opportunities for leveraging Salesforce to drive revenue growth, operational efficiency, and customer engagement.
  • Stay informed about industry trends, best practices, and new Salesforce technologies to maintain a competitive edge.
• Team Management:
  • Build and lead a high-performing Salesforce team, including administrators and developers
  • Empower team members to maximize their performance, fostering a culture of accountability and collaboration to drive increased productivity and achieve business objectives.
  • Foster a culture of collaboration, innovation, and continuous learning.
  • Mentor team members to enhance their professional development and technical expertise.
• Stakeholder Engagement:
  • Collaborate with executive leadership to align Salesforce initiatives with business priorities.
  • Partner with sales, operations, training, and other departments to understand their needs and ensure effective solutions.
  • Act as the primary point of contact for Salesforce-related decisions and strategies.
• Solution Design & Implementation:
  • Oversee the design, development, and deployment of Salesforce solutions that address business challenges.
  • Ensure seamless integration of Salesforce with other enterprise systems.
  • Partner with the Analytics Team to champion data-driven decision-making through robust reporting and analytics capabilities.
• Governance & Compliance:
  • Establish governance frameworks to maintain data integrity, security, and compliance.
  • Monitor system performance, identify risks, and implement proactive measures to mitigate issues.
  • Develop and enforce best practices for Salesforce usage across the organization.
• Performance Metrics:
  • Define and track key performance indicators (KPIs) to measure the impact of Salesforce initiatives.
  • Provide regular reporting to leadership on Salesforce performance and ROI.
  • Continuously assess and optimize Salesforce processes to enhance efficiency and effectiveness.
• Other duties may be assigned.

QUALIFICATIONS

The qualifications listed below are representative of the elements required to perform the job successfully, however in some cases, an equivalent combination of Education, Training, Certifications and Experience may meet the job qualifications.

• Bachelor’s degree in Business, Information Technology, or a related field
• 8 years of experience in Salesforce administration, development, or leadership roles, with at least 2 years in a strategic capacity.
• Salesforce certifications (e.g., Salesforce Certified Administrator, Advanced Administrator, or Architect) are highly desirable.
• Proven experience in developing and implementing Salesforce strategies.
• Strong understanding of Salesforce architecture, data models, and integrations.
• Exceptional leadership, communication, and stakeholder management skills.
• Experience with managing and leading people, including mentoring and coaching skills
• Ability to think strategically while managing day-to-day operations effectively.
• Knowledge of project delivery, including all aspects of program management and the full SDLC.
• Business operations (e.g., invoicing, SOWs, margins, utilization).
• Skilled at managing multiple complex projects at once.
• Must have the ability to effectively read, write and communicate in English with employees and customers.
• Familiarity with Agile/Scrum and Waterfall methodologies.
• Must be able to comply with SFPH’s Drug and Alcohol policy and Background screening requirements, which may also include customer specific requirements based on contractual agreement.
• Possible travel, up to 10%.

PHYSICAL & WORK ENVIRONMENT REQUIREMENTS

Reasonable accommodations may be made to enable individuals with disabilities to perform Essential Job Duties.

Physical Requirements:

While performing the duties of this job, the employee is required to sit for long periods. Employee will occasionally be required to bend, kneel, balance, lift <20lb, walk, stand, ascend/descend stairs, drive, twist, and reach above and below shoulders.

Work Environment:

Employee will consistently be required to work indoors in an office setting, work alone and with others. Office settings are mild to moderate temperatures.

Summit Companies, through its subsidiaries, is a full-service provider for fire detection, suppression, and security with a full suite of capabilities that includes design, installation, testing, inspections, and maintenance. We serve customers across many verticals on a local, regional, and national scale. We’re proud of our well-deserved reputation for quality work that’s completed by our talented and experienced installation workforce. Summit Companies is a dynamic organization with endless growth opportunities spanning over 100 locations in more than 30 states.

Our company is consistently recognized for service excellence in the fire protection industry. Summit Companies supports trade skills and workforce development by hosting Recognized Apprenticeships and on-the-job training (OJT) programs for new career-seekers. Many members of our leadership team serve as chair on NFPA code compliance committees, serve on regional safety boards, and support technical education in local schools. Summit Companies supports employees in their professional development by offering continued development, training, and education by encouraging NICET and other career-advancing certifications. We continually strive to be the Employer of Choice for highly motivated team members who want to succeed in a high-growth environment. We encourage initiative, independence, diversity, and personal career growth.

The combination of experience, knowledge, and customer service is the key to our performance and helps us achieve our goal of providing the highest quality of fire protection services to protect lives and property.

Benefits

Summit Companies offers extensive training opportunities, career advancement, competitive pay, bonus opportunities, along with an industry leading and affordable benefits package for eligible employees. Our benefits package includes:

• Paid Vacation and Holidays
• Medical Insurance
• Dental Insurance
• Vision Insurance
• 401(k) Plan with Company Match
• Flexible Spending Accounts
• Long-Term Disability – Employer Paid
• Short-Term Disability – Employer Paid
• Additional Voluntary Ancillary Benefits such as Accident and Hospital Indemnity
• Life Insurance for Team Members and Dependents
• Employee Assistance Program
• Employee Referral Program

Our Core Values

PIPE

• We are PASSIONATE about life safety
• We have INTEGRITY (Do the right thing)
• We work in PARTNERSHIP with our customers and community
• We constantly strive for OPERATIONAL EXCELLENCE (Do things right)

Summit Companies participates in E-Verify & in alignment with our commitment to safety, we promote a drug-free workplace. Summit Companies is an equal-opportunity employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with a disability.