What are the responsibilities and job description for the Customer Service Representative position at Summit Delivery Services?
Company Description
Summit Delivery Services is a national third-party logistics provider based in Goodyear, AZ. We specialize in last mile delivery, warehousing, and distribution for retailers and manufacturers of large items like furniture, appliances, electronics, and mattresses. With teams across the country, Summit offers comprehensive logistics solutions with a focus on customer satisfaction and white glove delivery services.
Role Description
This is a full-time on-site role for a Customer Service Representative at Summit Delivery Services in Goodyear, AZ. The Customer Service Representative will be responsible for providing excellent customer support, ensuring customer satisfaction, and enhancing the overall customer experience through effective communication and problem-solving.
Qualifications
Summit Delivery Services is a national third-party logistics provider based in Goodyear, AZ. We specialize in last mile delivery, warehousing, and distribution for retailers and manufacturers of large items like furniture, appliances, electronics, and mattresses. With teams across the country, Summit offers comprehensive logistics solutions with a focus on customer satisfaction and white glove delivery services.
Role Description
This is a full-time on-site role for a Customer Service Representative at Summit Delivery Services in Goodyear, AZ. The Customer Service Representative will be responsible for providing excellent customer support, ensuring customer satisfaction, and enhancing the overall customer experience through effective communication and problem-solving.
Qualifications
- Customer Service Representatives, Customer Support, and Customer Satisfaction skills
- Experience in managing customer service interactions
- Strong communication and interpersonal skills
- Ability to prioritize and multitask in a fast-paced environment
- Attention to detail and problem-solving abilities
- Customer Experience expertise
- Positive attitude and customer-oriented approach
- Experience in logistics or supply chain management is a plus