Program Director

Summit Educational Group is a leader among standardized test preparation and tutoring providers nationwide. Our tutors are bright, passionate, and engaging individuals who are eager to learn Summit’s unique and effective test prep strategies. Founded in 1988, Summit has over 30 years’ of experience helping young people and their families leverage academics to find success in life.

We raise test scores and improve grades, achieving meaningful results by recruiting and hiring bright, kind, and reliable tutors. Our team is lively, is committed to student growth, operates through a student-centered lens, and believes in a collaborative, education-focused culture. Summit provides one-on-one in-home test preparation and tutoring, runs classes throughout the region, and publishes its own branded course materials used by private tutoring companies and schools across the country.

Become part of our growth! Learn more about us at: www.mytutor.com

The Opportunity:

Summit Educational Group is seeking an organized, reliable, and relationship-driven leader to join our team as a Program Director. Program Directors play a key role in our organization, providing oversight to our portfolio of tutoring programs, managing our talented tutors, and establishing and building lasting client relationships. This position reports to the Director of One-on-One Tutoring and is a full-time hybrid position based out of our Newton, MA office.

Tasked with oversight of the tutoring programs, the Program Director will service the needs of a group of Summit’s clients, from initial contact through post-program follow up. Our clients come to us with high expectations for their experience, and we seek to exceed those expectations through timely follow-up, a friendly and professional demeanor, and expert knowledge of Summit and the test prep industry as a whole.

Key Responsibilities:

· Engage in consultative sales, customizing Summit services to the needs of each family and recommending complementary services to the Summit client base.

· Manage the student-tutor relationship, including matching process and providing support, guidance, and advice to tutors.

· Engender trust and build rapport, working alongside families and tutors through regular phone and email check-ins to ensure student progress.

· Serve as case manager for each family that commits to working with Summit, providing thoughtful and proactive pre- through post-program service.

· Maintain accurate records of client interactions and tutor-client engagement in support of establishing and maintaining an awareness of the status of tutoring relationships.

· Develop intimate knowledge of the standardized testing industry and Summit’s tutoring programs.

· Assist in development of divisional strategic plan.

Your Skill Set:

As a candidate for the role of Program Director you will possess many, though perhaps not all, of the following characteristics and qualifications:

· A strong commitment to being of service to others, tirelessly pursuing solutions for our clients and balancing this with the dignity of your colleagues.

· Nuanced oral and written communication skills with an ability to clearly and concisely convey information.

· An interest in working as part of a team that supports each other in managing a range of competing responsibilities.

· An ability to prioritize multiple streams of work with a strong attention to detail.

· Alignment with Summit’s core values: deeply caring; ethical; accountable; accessible; expert; integrity.

· Bachelor’s degree required.

· Experience in the test prep or academic tutoring fields strongly preferred.

Salary, Benefits, and Location:

This is a full-time hybrid position based out of Summit’s office in Newton, MA.

Summit offers a compelling compensation package including competitive salary and performance bonus, 401(k) retirement savings plan with company match, paid time off, dental plan, and a medical plan with fitness club discount. Our Newton, MA office offers ample free parking and a spacious, casual, and friendly environment.

To Apply:

Email a thoughtful cover letter and resume that conveys your interest in the Program Director role and how your skill set is a fit for this opportunity. We know that community members from marginalized backgrounds often receive negative messaging based on their race, ethnicity, age, religion, gender, and sex that prevent them from pursuing opportunities that they believe are a good fit or find interesting. If you are questioning whether you should apply, but believe you meet many of the qualifications above, please do not hesitate to submit your materials.

At Summit Educational Group, we are committed to cultivating an environment where diverse perspectives and backgrounds are embraced, acknowledging that a team reflecting diversity of race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity, disability status, and veteran status allows us to serve our communities better. To that end, we welcome and encourage applicants to bring their authentic selves when considering employment opportunities within our company

Job Type: Full-time

Pay: $50,000.00 - $60,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Bonus pay

Application Question(s):

• Please include a cover letter

Work Location: Hybrid remote in Newton, MA 02458

Salary : $50,000 - $60,000