What are the responsibilities and job description for the Dental Receptionist position at Summit Family Dental?
Job Duties Include: We are searching for a dental office front desk receptionist with a welcoming smile and friendly personality who can help support the team while providing the best patient care to our community.
The dental office front desk receptionist are responsible for various non-clinical duties including coordinating how a patient's insurance benefits can be utilized for dental treatment. Additionally, various administrative duties include managing the patient check-in and check-out processes, answering phone lines, scheduling appointments, confirming appointments, addressing patient questions, and verifying insurance.
- Greet patients warmly and ensure a friendly and professional demeanor at all times.
- Answer incoming calls and inquiries promptly and schedule as needed.
- Schedule patient appointments, maintaining a well-organized and efficient appointment Schedule.
- Verify patient insurance coverage and process necessary paperwork accurately.
- Collect patient information and update electronic health records (EHR) with accuracy and confidentiality.
- Complete pre-authorizations and referrals as appropriate for patients; gather all necessary information for claim processing.
- Inform patients of their financial responsibilities and assist in coordinating payment options.
- Manage patient check-in and check-out processes efficiently, minimizing waiting times.
- Maintain a clean and orderly front desk area, ensuring it reflects the professionalism of our dental practice.
- Coordinate with the dental team to prioritize emergency cases and accommodate urgent appointments.
- Follow up with patients to confirm appointments and send out appointment reminders.
- Handle patient concerns, questions, and complaints professionally, escalating to the appropriate staff as needed.
- Collaborate with the dental team to ensure a cohesive and efficient workflow.
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
- 401(k) matching
- Health insurance
- Paid time off
Schedule:
- Monday to Friday
Experience:
- Dental receptionist: 1 year (Required)
Work Location: In person
Salary : $18 - $20
