What are the responsibilities and job description for the Front Desk Receptionist/ Patient Care Coordinator position at Summit Family Dental?
We are seeking a friendly and organized Front Desk Receptionist to join our dental office in Ankeny, Iowa. As the first point of contact for our patients, you will play a crucial role in providing a positive and welcoming experience. Your exceptional customer service skills and attention to detail will ensure the smooth operation of our front desk.
Responsibilities:
- Greet and welcome patients with a warm and friendly demeanor.
- Schedule patient appointments and manage the appointment calendar efficiently.
- Answer phone calls and address patient inquiries, scheduling changes, and general questions.
- Verify patient insurance information and assist with billing and payment processing.
- Maintain patient records and ensure they are accurate and up to date.
- Manage patient check-in and check-out procedures, ensuring a streamlined experience.
- Keep the front desk area clean and organized.
- Collaborate with dental staff to ensure efficient patient flow.
- Assist with administrative tasks such as filing, data entry, and document management.
- Handle confidential patient information with discretion and professionalism.
Requirements:
- High school diploma or equivalent.
- Previous experience in a customer service or receptionist role is preferred.
- Excellent communication and interpersonal skills.
- Proficiency in using office software and dental practice management software.
- Strong organizational and multitasking abilities.
- Attention to detail and a commitment to accuracy.
- Knowledge of dental terminology and procedures is a plus but not required.
- Friendly, patient, and empathetic demeanor.
If you are a motivated individual with a passion for providing exceptional patient care and have the skills and qualities mentioned above, we encourage you to apply for the Front Desk Receptionist position at our dental office in Ankeny, Iowa. Join our team and contribute to creating a positive and welcoming environment for our patients.
Job Type: Full-time
Pay: $16.00 - $19.00 per hour
Expected hours: 40 per week
Benefits:
- Employee discount
- Paid time off
- Retirement plan
- Uniform allowance
Schedule:
- Monday to Friday
Work Location: In person
Salary : $16 - $19