What are the responsibilities and job description for the Restaurant Server @ Residence Inn Raleigh Downtown position at Summit Hospitality Group, Ltd.?
Description
SUMMIT HOSPITALITY GROUP: BANQUET SERVER JOB DESCRIPTION
SUMMARY: The Server position for Summit Hospitality hotels is responsible for set-up and serving food and beverages in a friendly, courteous, and professional manner according to established hospitality standards set the hotel.
Prerequisites
SUMMIT HOSPITALITY GROUP: BANQUET SERVER JOB DESCRIPTION
SUMMARY: The Server position for Summit Hospitality hotels is responsible for set-up and serving food and beverages in a friendly, courteous, and professional manner according to established hospitality standards set the hotel.
Prerequisites
- Previous server experience, preferably from a hotel, restaurant, country club, or banquet facility.
- Strong work ethic.
- Ability to remember and recite a variety of menu items.
- Knowledge of appropriate table settings and service-ware for a variety of set-up environments.
- Service orientation to do whatever it takes to ensure guest satisfaction.
- Comprehensive knowledge of the English language in order to read event orders and effectively communicate with guests and employees.
- Good basic mathematical skills.
- Responsible for serving food and beverages in the order and expectation of the Food & Beverage Manager to ensure consistency, timeliness, and proper temperature of all products. Replenish beverages as necessary.
- Promptly bus dishes as guests complete each course or meal segment at the end of the meal or function according to plan.
- Discreetly and professionally check with guests during meal presentations to ensure satisfaction to the highest standards.
- Reset the dining room accordingly.
- Perform all side work to include replenishing condiments and restocking shelves/storage with supplies.
- Responsible for performing general cleaning tasks using standard hotel cleaning products as assigned to adhere prevailing health and sanitation standards.
- Responsible for abiding by all Federal, State, City, and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.
- Ensures security for all the hotel’s guests, employees, and property assets.
- Enforces established policies and procedures for Summit Hospitality and the hotel’s brand.
- Duties are subject to change and additional responsibilities/tasks may be assigned as needed.
- 3-5 years in hotel, restaurant, lounge, special events, or barista services.
- Must be self-directed and follow tasks and responsibilities.
- Ability to setup, breakdown, and lead a team of 1-2 staff members.
- Ability to walk, stand, sit, bend, and reach for extended periods of time
- Safe Serv certified
- Valid Driver’s license
- Flexible work schedule.
- Ability to lift 50 lbs.
