Sales Assistant I

Overview

Location: Overland Park, KS

Reports to: Sales Manager

Pay Rate: $19-25 per hour based on experience

The Administrative Assistant is responsible for building and servicing a customer base through service, and collection of account receivables. This individual will work closely with sales representatives and managers to determine customer requirements, availability of products, and evaluate pricing; and resolve customer issues relating to materials and pricing to ensure customer satisfaction and deliver high quality products.

Roles & Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

• Make and receive calls to/from customers dealing with billing questions.
• Make and receive calls to/from scale house operators regarding project setup, getting haul rates, notifying them of new projects, and coordinating deliveries with customers.
• Make and receive call to/from customers regarding projects, quotes, pricing, and orders.
• Work with outside sales reps to assist in quotes, orders, pricing, and deliveries.
• Work with inside/outside sales reps to keep backlog up to date on ongoing projects as well as upcoming projects.
• Research detailed or old customer account receivables billing/pricing issues and follow up to ensure billing issues are being resolved.
• Work with customers and the Summit Finance Group on invoice corrections.
• Prepare various monthly reports for sales team detailing the following: total volume, top customers, top sales products, ASP, revenue, and variance to budget for all items.
• Support the scale house as an attendant when needed.
• Maintain and update customer database.
• Provide administrative assistance to the sales team.
• Aide in credit card sales transactions.
• Research, fill out, and return lien waivers.
• Review daily ticket edit to minimize quote and invoicing errors.
• Maintain current knowledge related to work activities.
• Distribute incoming mail.
• Discuss account status or activity with customers or patrons.
• Refer customers to appropriate personnel.
• Operate computers or computerized office equipment.
• Collect deposits, payments or fees.
• Perform additional duties as assigned by management.

Qualifications:

• High School Graduate or General Education Degree (GED)
• 1 year related experience
• Work effectively as a member of a team with the ability to multi-task
• Detail-oriented, thorough, and accurate
• Effectively communicate with team members
• Proficiency in MS Office Suite (JWS, Viewpoint, MS Dynamics, and other software packages)
• Drive for results while maintaining a customer-oriented approach

Additional Requirements

• Minimal travel requited to meeting, scale houses, conferences, and training.

Benefits

Get Hired

Summit Materials consists of more than a dozen local companies that supply aggregates, cement, ready-mix concrete, asphalt paving, and construction services in the United States and western Canada. At Summit Materials, we support our teammates who lay the groundwork for our communities and live by our core values: Safety, Integrity, Sustainability, and Inclusivity. We'repassionate about our teammates, our work, and our communities. Each of Summit's companies celebrates their individual legacies, but together - we are Summit Materials.

At Summit Materials, we provide the foundation to connect our communities today and build a better tomorrow. We value all our communities - including our diverse internal community of teammates that make us stronger. No matter your race, ethnicity, gender, age, or anything that makes you who you are...you belong.