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Receptionist - Concord Medical Center Division of Summit Medical Group

SUMMIT MEDICAL GROUP OPERATIONS LLC
Knoxville, TN Full Time
POSTED ON 3/4/2025
AVAILABLE BEFORE 6/2/2025

Job Description

Job Description

Concord Medical Center a division of Summit Medical Group is seeking a Receptionist to join their practice. This is a f ull time opportunity.

Examples of Duties (List does not include all duties assigned)

  • Greets patients and visitors in a prompt, courteous, and helpful manner.
  • Checks-in patients, verifies and updates necessary information in the medical records / database, performs all registration functions and collects copays and

balances due, as appropriate.

  • Assists patients with ambulatory difficulties, or other needs, as appropriate. Must be customer service-oriented.
  • Maintains computerized scheduling and follows office scheduling policies.
  • Handles phone calls as appropriate (e.g. appointment confirmations, referral calls, pre-certs, etc.)
  • Files charts and coordinates lab work, as requested.
  • Sorts and delivers mail, medical records, and other correspondence.
  • Maintains work area in a neat and orderly manner.
  • Attendance / Punctuality : Dependable and arrives to work on time. Notifies supervisor at least 30 days in advance for time off (excluding emergencies.)
  • Cooperates and helps out coworkers if needed and is committed to the success of the team.
  • Assists with charge entry and / or coding issues, if requested.
  • Attends meetings, as required.
  • Maintains strictest confidentiality, both internally (with other Summit employees) and externally (with the public).
  • Adheres to the corporate compliance plan and policies.
  • Actively participates in site-level Quality Improvement Activities. Each employee will contribute to the continual evaluation of site performance as well as the
  • implementation and measurement of improvement activities that increase the quality of care provided to patients.

  • Performs related work, as assigned.
  • Education

    High School Diploma, or equivalent, required.

    Experience

    Prefer one-year experience in a medical office setting.

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