Medical Receptionist/Front Office

Key Responsibilities:

• Greet and check in patients with a warm and professional demeanor
• Schedule appointments, verify insurance, and collect co-pays
• Answer and direct phone calls, responding to inquiries professionally
• Maintain accurate and up-to-date patient records
• Assist with prior authorizations and referrals as needed
• Coordinate with medical staff to ensure a smooth patient flow
• Process and manage incoming faxes, emails, and medical documents
• Adhere to HIPAA guidelines to ensure patient confidentiality

Qualifications:

• Prior experience in a medical office or healthcare setting preferred
• Strong multitasking and organizational skills
• Excellent verbal and written communication abilities
• Attention to detail and ability to work in a fast-paced environment
• Familiarity with eClinicalWorks (eCW) is a plus
• Proficiency in basic computer applications and office equipment
• Ability to work effectively in a team and independently

Schedule & Work Environment:

• Must be available to work at both Fort Worth and Southlake/Keller locations
• Full-time schedule with occasional flexibility as needed
• Professional and supportive team environment