What are the responsibilities and job description for the Phone Nurse /Medical assistant position at Summit Pain Management?
Highly energetic, can handle high call volume, team work oriented, patient care focused environment.
Duties:
* Welcomes patients and visitors by greeting patients and visitors on the telephone; answering or referring inquiries.
*Serves patients by greeting and helping them over the phone; scheduling appointments; maintaining records and accounts.
*Assess patients medical needs and informing the clinical providers/staff; will also ask patients about their symptoms, existing health problems, and any relevant history of medical issues.
* Comforts patients by anticipating patients' anxieties; answering patients' questions.
* Ensures availability of treatment information by filing and retrieving patient records.
* Maintains patient accounts by obtaining, recording, and updating personal and financial information.
* Protects patients' rights by maintaining confidentiality of personal and financial information.
* Maintains operations by following policies and procedures; reporting needed changes.
* Contributes to team effort by accomplishing related results as needed.
Multi-tasking, Flexibility, Telephone Skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Word Processing, Professionalism
Job Type: Full-time
Pay: $16.00 - $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
Schedule:
- Day shift
- Monday to Friday
Work Location: In person
Salary : $16 - $20
