What are the responsibilities and job description for the IT Specialist (Onsite) position at Summit Racing Equipment?
Summit Racing is The World's Speed Shop®, the premier source of automotive parts around the globe for racing enthusiasts, vehicle restorers and those who enjoy custom modifications to their daily drivers. We got here by putting the customer first : saving them money, delivering their parts quickly, and serving them with the best customer service in the industry.
We are growing and adding an experienced full time IT Specialist to the existing team at our Georgia facility. The ideal candidate will be outgoing and have excellent customer service skills. They should able to support and maintain existing computer PC and datacenter hardware, printers, software, cabling, and other related IT equipment within the facility.
Specific responsibilities include :
- End user support - Monitor the ticket system and remedy all IT related tickets in support of the end users.
- PC & Network - Installing and maintaining all PC and networking equipment. Scheduling and completing preventative maintenance processes on all company printers. Maintain all supplies and spare equipment related to PC, printer & networking equipment.
- Telecommunications - Troubleshoot, maintain and install all communication devices and software IE : Telephones, fax machines, wiring and paging system.
- Warehouse - Maintain the automated labeling system. Report any programming issues with the conveyor systems. Assist other teams where appropriate with functionality of warehouse systems.
- Security- Maintain and help support both onsite and off-site building security systems such as cameras, badge system, system settings, DVR's & users.
Schedule and Pay :
We offer many benefits to our team : an air-conditioned work environment, employee purchase discounts, several health benefit options to meet your needs, approx. 2 weeks paid-time off after your first year; 3 ½ weeks within 2 years, etc.
The ideal candidate with have an IT Technical degree (or equivalent experience) and 2-4 years hands-on experience in a similar environment working on PC Desktop hardware and current Microsoft Windows operating systems. Industry technical certifications a plus.
The Team Member Experience :
We work together to take care of our customers, our communities, and each other. When you join the team, you'll enjoy a positive, productive atmosphere where people truly believe in what they are doing. If you're passionate about providing the best experience possible to our customers and to your fellow team members, you're in the right place.
If you are an individual with a disability and need assistance interacting with our career site, please contact us by calling (330) 630-5570 option 2 for Human Resources.
Summit Racing Equipment and its entities provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
