What are the responsibilities and job description for the Front Desk Receptionist position at Sun City Vision Clinic?
Front Desk Associate
Location: Sun City Vision Clinic, 27830 Bradley Rd. Sun City, CA 92586
Pay Rate: $17.00 - $20.00 per hour (DOE)
Position Type: Part-Time
Sun City Vision Clinic is looking for a welcoming, organized, and detail-oriented Front Desk Associate to join our team. As the first point of contact for our patients, you will play a key role in ensuring they feel supported and valued throughout their visit. If you are passionate about customer service, organized, and ready to contribute to a positive work environment, we encourage you to apply!
Key Responsibilities:
- Patient Relations: Greet all patients warmly, check them in and out, and ensure a smooth and positive clinic experience.
- Appointment Management: Schedule, reschedule, and recall appointments while maintaining accurate records.
- Insurance Benefits: Verify and confirm patient insurance coverage and benefits before their appointments.
- Administrative Duties: Maintain and update patient records with strict attention to accuracy and confidentiality in compliance with California privacy laws.
- Communication: Answer incoming calls, provide information to patients, and relay messages to the appropriate team members.
- Payment Processing: Accurately collect co-pays and process payments at the time of service.
- Team Support: Assist with general office and administrative tasks to ensure the clinic operates efficiently.
Minimum Requirements:
- Must be at least 18 years old.
- High school diploma or equivalent required.
- Prior experience in a medical or optometry office is preferred but not required.
- Strong communication and organizational skills with the ability to multitask in a busy environment.
- Basic knowledge of office equipment and software (experience with patient management systems is a plus).
- Ability to handle confidential information in compliance with HIPAA and California privacy laws.
- Commitment to providing excellent customer service.
Compensation
- Pay: $17.00 - $20.00 per hour, depending on experience and qualifications.
Work Schedule:
- This is a part-time position with flexible hours. Candidates must be available to work during weekdays and occasional weekends as needed. Specific schedules will be determined based on clinic operations and employee availability.
Equal Opportunity Employer Statement:
Sun City Vision Clinic is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status in accordance with California law.
How to Apply:
Please submit your resume and a brief cover letter outlining your interest and qualifications. We look forward to welcoming a new team member to our patient-focused, dynamic team at Sun City Vision Clinic!
Job Type: Part-time
Pay: $17.00 - $20.00 per hour
Expected hours: No more than 29 per week
Benefits:
- Employee discount
Schedule:
- 8 hour shift
- Monday to Friday
Ability to Commute:
- Sun City, CA 92586 (Required)
Ability to Relocate:
- Sun City, CA 92586: Relocate before starting work (Required)
Work Location: In person
Salary : $17 - $20