What are the responsibilities and job description for the Bilingual Collection's Specialist ( English & Spanish ) position at Sun Loan Company?
Hiring Immediately! For over 30 years, Sun Loan Company has been a trusted financial resource in over 200 communities, across seven states in the US, and seven locations in Mexico. The Bilingual Collections Specialist provides support to Sun Loan customers and branch offices from a centralized call center located in San Antonio, TX. As a Collections Specialist, you will take a mix of inbound and outbound calls while collecting on past due or delinquent accounts. By building a strong rapport with your customer, you will be able to make an impact on the business. Your passion for customer service and inner competitiveness will allow you to excel in our fast-paced environment.
- Candidates local to the San Antonio market are preferred. Call center environment that requires superior phone-based customer interaction (~90% outbound and ~10% inbound calls). Conducts skip tracing for overdue accounts not resolved with current information. Reviews assigned past due accounts to determine options to bring account current. 1 years experience in collections preferred. Bilingual (English / Spanish) required. 10am 7pm Monday Friday 2 Saturdays / month Possibly more as determined by the specific needs of the business 4-week paid training (8am 5pm). Training hours may not coincide with your assigned schedule. Low-Deductible and affordable Medical Plans including medical, dental and vision. Paid Time Off including Holidays, Vacation and Sick time. Formal and Comprehensive Training Program. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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