Systems Administrator

Overview

Sun Mountain Doors is an industry-leading manufacturer of custom wood doors and other architectural millwork products based in Berthoud, Colorado, and we are seeking a motivated and detail-oriented Junior Systems Administrator (JSA) to join our team. The JSA will report to the Director of Technology, and the role combines system administration, SQL and SSRS programming, and Tier 1 & 2 technical support. The ideal candidate is a proactive problem-solver with a strong technical background and excellent communication skills, capable of managing systems, creating actionable insights from data, and supporting end-users efficiently.

Core Values and Mission Statement:At Sun Mountain Doors, our mission is to create extraordinary custom doors and millwork that elevate spaces and inspire those who enter them. We live by the principles of Quality before Quantity, Craftsmanship Above Commodity, and Excellence in All. As our Human Resources Specialist, you will embody and promote these values, helping to cultivate a thriving workplace culture.

Key Responsibilities

System Administration:

• Manage, monitor, and maintain servers, networks, and cloud-based solutions.
• Ensure system performance, reliability, and security through regular maintenance and updates.
• Implement and enforce IT policies and procedures.

SQL and SSRS Programming:

• Develop, optimize, and maintain SQL queries, stored procedures, and databases.
• Create and maintain SSRS reports for business operations.
• Troubleshoot database-related issues and recommend solutions.

Technical Support (Tier 1 and Tier 2):

• Provide end-user support for hardware, software, and system issues, escalating when necessary.
• Diagnose and resolve technical issues for desktops, laptops, printers, and other devices.
• Document issues and resolutions in the IT help desk system.
• Assist in onboarding and training users on IT systems.
• Perform other duties as required and assigned

Required Skills, Experience, Education

Required:

• Bachelor's degree in information technology, Computer Science, or a related field, or equivalent work experience.
• Proficiency in SQL programming and SSRS report development.
• Strong knowledge of system administration (Windows Server, Active Directory, networking).
• Excellent problem-solving and analytical skills.
• Strong verbal and written communication skills.
• Ability to manage multiple tasks and prioritize effectively.

Preferred:

• Familiarity with PowerShell or other scripting languages.
• Experience with Office 365, Azure, or other cloud services.
• IT certifications such as CompTIA A , Network , or Microsoft certifications.
• Experience with ITIL frameworks and ticketing systems.

The ideal candidate will have:

• A customer-focused mindset with the ability to explain technical concepts to non-technical users.
• The ability to be detail-oriented and organized, with a commitment to quality work.
• The skills of a collaborative team player who thrives in a dynamic environment.
• Self-motivation and the capability of working independently with minimal supervision.

Only candidates meeting these requirements will be considered. Local northern Colorado area candidates only (within a 30-minute commute of Loveland, Colorado). No relocation support is offered.