What are the responsibilities and job description for the Senior Support Engineer - MIRION - US position at Sun Nuclear Corporation?
Senior Support Engineer
Location : United States
Mirion Technologies is seeking a highly motivated
Senior Support Engineer who can :
Provide expertise in gamma spectroscopy analysis and interpretation.
Provide high level support on application specific software products, both at the user and application level via phone, electronically or at customer sites.
Provide consulting services for Mirion products : such as customized software and / or reports.
Be comfortable providing training for Mirion products.
JOB DUTIES
Develop customized software solutions and reports to Mirion software packages based on customer requests.
Implement custom software or reports at Mirion or customer site.
Gather requirements for custom Training and Services and estimate effort.
Write software applications to integrate Mirion hardware / software into other third party systems.
Provide hardware / software support to customers as well as Mirion Services and Sales Engineers.
Provide training for Apex-Gamma, Apex-InVivo, Genie 2000 platforms and other Mirion software packages.
Enter problem reports for software and hardware issues when required.
Initiate ideas for new service offerings including justification of products through economic analysis and market analysis.
ESSENTIAL REQUIREMENTS
Strong technical knowledge of the Mirion products and applications. Of importance : Genie 2000, Apex-Gamma, Apex-InVivo, ISOCS, LabSOCS, HORIZON software, among others.
Working knowledge of gamma spectroscopy.
Strong written and verbal communication skills.
Familiarity with programming and SQL Server.
Self-starter with ability to learn new products and skills as needed.
Excellent organization and time management skills.
Ability to interact professionally and diplomatically with a variety of co-workers and customers.
Ability for up to 70% travel.
Ability to lift up to 40 lb unassisted.
EXPERIENCE AND EDUCATIONAL REQUIREMENTS
Ten or more years' experience with products applications in a nuclear environment.
B.S. in Engineering, Physics, Math or a closely related field, or 10 years related application experience.
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