What are the responsibilities and job description for the EMR Technical Instructor position at Sun River Health?
Sun River Health provides the highest quality of comprehensive primary, preventative and behavioral health services to all who see it, regardless of insurance status and ability to pay, especially for the underserved and vulnerable. Sun River Health is a Federally Qualified, Non-Profit Health Center serving communities in Suffolk, Rockland, Orange, Dutchess, Ulster, Sullivan, Columbia, Westchester Counties and New York City. Sun River Health is currently seeking a candidate who resides in New York state. The position is remote full-time (35 hours per week) EMR Technical Instructor to join Solutions 4 Community Health, (S4CH) a wholly owned entity of Sun River Health. Solutions 4 Community Health (S4CH) provides management solutions for health care safety net providers to improve their care delivery and outcomes, sustainability and efficiency.
Job Competencies:
- Develop, deliver, and facilitate technical training and education modules of the EMR system across all specialties.
- Create training content across various mediums including print, web, and video.
- Perform audits to determine if users are following standards set by the organization, prepare detailed reports, and provide to training supervisor.
- Identify learner deficiencies in learning during training and post-training following up discussions at 2 weeks and 6 weeks.
- Test for learner understanding by using learner-focused techniques and assessments.
- Support EMR maintenance activities as assigned.
- Provide onsite go live support and follow up during new system implementations.
- Answer support phone calls and address assigned tickets and escalate to Director of EMR Systems as needed.
- Report on trends observed during support calls from end users.
- Create and manage user accounts including security setup and termination of user accounts.
- Participate pre-training meetings including assignment of training duties among Technical Instructors.
- Additional duties and travel as assigned.
Minimum Education: Associate's Degree required, Bachelor's Degree preferred
Job Type: Full-time
Annualized Salary Range: $45,663.80 - $57,075.20
Responsibilities:
Relation to Mission
The mission of Sun River Health is to increase access to comprehensive primary and preventive health care and to improve the health status of our community, especially for the underserved and vulnerable.
Equal Employment Opportunity
Sun River Health provides equal employment opportunities to all qualified individuals without regard to race, creed, color, religion, national origin, age, sex, marital status, sexual preference, or non-disqualifying physical or mental handicap or disability in each aspect of the human resources function.
Americans with Disabilities Act
Applicants as well as employees who are or become disabled must be able to perform the essential job functions either unaided or with reasonable accommodation. The organization shall determine reasonable accommodation on a case-by-case basis in accordance with applicable law.
Job Responsibilities
The following statements reflect the general duties, responsibilities and competencies considered necessary to perform the essential functions of the job and should not be considered as a detailed description of all the work requirements of the position. Sun River Health may change the specific job duties with or without prior notice based on the needs of the organization.
Salary : $45,664 - $57,075
