What are the responsibilities and job description for the Service Manager - Miami position at Sunbelt Transport Refrigeration, Ltd?
About company:
Sunbelt Transport Refrigeration, established in 1996, is a factory authorized parts, sales & service dealer for Carrier Transicold, a division of United Technologies (NYSE: CARR). Serving all of Florida with offices in Tampa, Orlando, Jacksonville, Miami, and Ft Myers, our skilled and experienced team provides industry leading transport refrigeration (reefer) products, driver comfort solutions, and superior service and technical support. Offering in-shop, mobile, and 24/7 emergency services, you can count on us to keep your reefer equipment on the road and operating at peak efficiency.
Visit us on the web at www.sunbeltcarrier.com.
Job Title:
Service Manager - Miami Branch
Job responsibilities:
- Use your excellent communication, organizational, and multitasking skills to engage your technicians, maintain good morale amongst your team which includes the Service Writers, and to keep your customers satisfied
- Prioritize and assign reefer and APU repairs to meet customers’ needs
- Hire, train, and mentor junior technicians and Service Writers
- Lead technicians to achieve maximum productivity & efficiency
- Lead improvement efforts that support annual goals for service and cost control
- Assure a clean and safe working environment
Must Have Job Requirements:
- 2 years as a Service Manager in a Thermo King or Carrier dealership
- EPA 608 and 609 license
Other Job Requirements:
- A relentless focus on customer satisfaction and follow-up
- Good communication skills
- Ability to work in a fast-paced work environment and multi-task effectively
- Strong organizational and time management skills
- Professional appearance and strong work ethic
- Computer skills (Karmak experience preferred)
Job benefits:
- Competitive salary
- Medical, dental, and vision plans
- Paid vacation, sick, and holiday time
- 401(K) matching
- Bonus plan
Job Type: Full-time
Pay: Up to $98,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Retirement plan
- Vision insurance
Shift:
- 8 hour shift
Work Days:
- Monday to Friday
People with a criminal record are encouraged to apply
Application Question(s):
- What is your desired rate of pay?
- Can you physically diagnose and repair a Carrier or Thermo King transport refrigeration unit?
License/Certification:
- Driver's License (Required)
Work Location: In person
Salary : $98,000