Senior Systems Administrator / New York, New York ( Hybrid), 2+ Months Contract

Position: Senior Systems Administrator
Definition: Individual responsible for upkeep, configuration and reliable operation of computer systems
2 Months Contract
Location: New York, New York 10005 (3 days a week in office)

Client need she or he to know advanced Google admin, JAMF, Okta, Zoom, scripting, Service Now admin.
Client need someone that can learn the environment by themselves in an possible adverse environment

Reporting: The Systems Engineer will report directly to our Lead, Systems Engineer SUMMARY
This is a technical role that requires hands-on knowledge of User Management & Authentication (Okta), 2FA, MacOS Operating Systems, Cloud Enterprise Collaboration Tools (Google Admin and Office 365), Cloud Infrastructure (AWS, Azure and Google Cloud Platform), Device Management Platforms (JAMF, Google Admin), Zoom phone and conferencing, and familiarity with networking.

COMPETENCIES

• Manages multiple projects/initiatives in a timely manner while coordinating and communicating with stakeholders.
• Clear communicator with the ability to articulate technical concepts in a language that anyone can understand
• Demonstrates initiative with a strong sense of urgency and purpose
• Proven success in the support and administration of customer-centric solutions
• Possesses knowledge of industry best practices and the ability to understand complex and advanced technical concepts
• Ability to work collaboratively and quickly shift focus in a dynamic, fast-paced environment

• Comprehensive knowledge and hands on experience with JAMF, Mac OS, Chrome OS, Google Admin, Okta, Zoom phone, videoconference and other SaaS enterprise cloud-based services
• Experience with operating endpoint management tools including Apple DEP, JAMF Pro/Cloud as well as Windows Server
• Experience using IT Service Management software to manage projects and tasks

RESPONSIBILITIES

• Systems Administration
  • Administers and maintains existing device management frameworks, integration, and identity management solutions
  • Reviews and applies security best practices & performs proactive performance monitoring and tuning
  • Create systems integrations and automations
  • Manage entire lifecycle of Linux/Unix Systems (i.e. Apple Mac OS/iOS)
  • Provide systems support to DevOps and application engineers
  • Acts as tier three support for HelpDesk
  • Supports Gmail configuration and mailbox management including email routing, spam filtering and forensics
• Troubleshooting and Maintenance
  • Serve as point of escalation for systems troubleshooting and issue resolution
  • Supports business continuity plans and site readiness
  • Performs testing of data retention and recovery policies
• Other
  • Continuously provides and receives feedback regarding current IT processes to identify areas of improvement
  • Performs other duties or special projects as assigned in their field
  • Comfortable with eDiscovery concepts and data collection including Holds and Retention Policies

EDUCATION and EXPERIENCE

• Bachelor's degree in Information Technology or related field or 7 years of experience in IT
• 5 years of experience providing technical support in an enterprise environment
• Previous experience supporting 25 offices/sites in large footprint areas.

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