Demo

Front Office Representative - Dental

Suncoast Community Health Centers Inc.
Clair Mel, FL Full Time
POSTED ON 3/4/2025
AVAILABLE BEFORE 5/3/2025

POSITION TITLE: FRONT OFFICE REPRESENTATIVE DENTAL

FLSA: NON-EXEMPT


Duties/Responsibilities:

  • Welcome and register patients in a courteous, professional, and efficient manner.
  • Schedule, confirm, and manage appointments for dental providers, including handling cancellations and reschedules.
  • Verify patient insurance eligibility and assist with claims, referrals, and pre-authorizations.
  • Collect co-pays and payments, ensuring accurate application to patient accounts.
  • Maintain patient records in compliance with HIPAA regulations.
  • Answer phone calls, schedule appointments, and direct inquiries to the appropriate team members.
  • Address patient concerns, complaints, and inquiries with professionalism and efficiency.
  • Provide financial counseling to patients, explaining insurance coverage, sliding fees, and payment options.
  • Scan, organize, and label documents, including medical histories, registration forms, insurance cards, paystubs, and treatment plans.
  • Ensure compliance with SCHC money handling policies, collecting and applying payments accurately.
  • Manage the scheduling for all patients and walk-ins, following up on missed or no-show appointments.
  • Keep patients and visitors informed of wait times.

  • Answer calls professionally, record accurate messages, and respond promptly.
  • Follow up on missed appointments and accommodate same-day requests when possible.
  • Submit insurance claims, referrals, and pre-authorizations as needed.
  • Maintain a clean, organized, and welcoming front office and waiting area.
  • Process and file insurance and billing documents with attention to detail.
  • Assist with administrative tasks such as sorting mail and preparing reports.
  • Coordinate with the dental team to ensure smooth patient flow.
  • Assist in preparing daily deposits and handling money accurately.
  • Participate in team meetings and training sessions to enhance skills and performance.
  • Perform additional tasks as needed to support the centers.


Required Skills/Abilities:

  • Excellent verbal and written communication skills.
  • Excellent interpersonal and customer service skills.
  • Excellent organizational skills and attention to detail.
  • Excellent time management skills with a proven ability to meet deadlines.
  • Strong analytical and problem-solving skills.
  • Ability to prioritize tasks and to delegate them when appropriate.
  • Ability to function well in a high-paced and at times stressful environment.
  • Must be able to effectively manage workflow and maintain high-quality standards in environments where staffing levels may be below ideal, demonstrating the ability to prioritize tasks and collaborate with the team under pressure.
  • Ability to perform precise manipulations through the regular use of office equipment, including computers, copy machines, fax machines, telephones, calculators, and more.
  • Proficient with Microsoft Office Suite, dental software, EMR or related software.

Education and Experience:

  • High School Diploma or equivalent is required.

Physical Requirements:

  • Prolonged periods of sitting at a desk and working on a computer.
  • Must be able to lift up to 15 pounds at times.
  • Must be able to travel to various center locations as required.

If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Front Office Representative - Dental?

Sign up to receive alerts about other jobs on the Front Office Representative - Dental career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$28,917 - $36,864
Income Estimation: 
$37,876 - $55,679
Income Estimation: 
$37,685 - $46,157
Income Estimation: 
$59,238 - $75,660
Income Estimation: 
$45,079 - $58,782
Income Estimation: 
$55,482 - $73,306
Income Estimation: 
$71,445 - $107,750
Income Estimation: 
$37,360 - $44,637
Income Estimation: 
$37,685 - $46,157
Income Estimation: 
$39,522 - $50,798
Income Estimation: 
$45,079 - $58,782
Income Estimation: 
$71,445 - $107,750
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at Suncoast Community Health Centers Inc.

Suncoast Community Health Centers Inc.
Hired Organization Address Ruskin, FL Full Time
POSITION TITLE: PHYSICIAN ASSISTANT CERTIFIED (PA-C) FLSA: EXEMPT REQUIRED EDUCATION, SKILLS, AND ABILITIES: Completion ...
Suncoast Community Health Centers Inc.
Hired Organization Address Brandon, FL Full Time
POSITION TITLE: CALL CENTER REPRESENTATIVE FLSA: NON-EXEMPT Job Summary: The Call Center Representative is responsible f...
Suncoast Community Health Centers Inc.
Hired Organization Address Ruskin, FL Part Time
POSITION TITLE: KIOSK SERVICE ATTENDANT FLSA: NON-EXEMPT Job Summary: The Kiosk Service Attendant provides excellent cus...
Suncoast Community Health Centers Inc.
Hired Organization Address Ruskin, FL Part Time
POSITION TITLE: MEDICAL ASSISTANT (MA) FLSA: NON-EXEMPT Duties/Responsibilities: Take and record patient vitals (e.g., h...

Not the job you're looking for? Here are some other Front Office Representative - Dental jobs in the Clair Mel, FL area that may be a better fit.

Front Office Representative - Dental

Suncoast Community Health Centers Inc., Brandon, FL

Front Office Representative - Dental

Suncoast Community Health Centers Inc., Tampa, FL

AI Assistant is available now!

Feel free to start your new journey!