What are the responsibilities and job description for the Online Teller position at Suncoast Credit Union?
Position Details
Starting Pay: $18.50
Start Date: April 15th, 2024
Training Schedule: Monday through Friday 8:00 AM - 5:00 PM
Regular Schedule: Monday through Friday: 10:00 AM – 8:00 PM and Saturday: 8:00 AM – 1:00 PM
Tuesday, Wednesday OR Thursday: OFF
Sunday: OFF
Bilingual Preferred
Starting Pay: $18.50
Start Date: August 5th 2024
Training Schedule: Monday through Friday 8:00 AM - 5:00 PM
Schedule: (after training)
Monday through Friday: 10:00 AM – 8:00 PM
Saturday: 8:00 AM – 1:00 PM
Tuesday, Wednesday OR Thursday: OFF
Sunday: OFF
2 available positions!
The ITM Teller provides real-time transaction assistance to members from a centralized location through video transmission via the Interactive Teller Machine (ITM). This role performs a variety of financial transactions to serve Suncoast Credit Union members. An ideal candidate is comfortable, professional, and friendly on camera.
Responsibilities
Company Overview
Suncoast Credit Union is consistently chosen as a Tampa Bay Times Top Workplace because its employees genuinely #LOVEWORK! Employees flourish in an inclusive culture celebrating growth and prioritizing the community. Chartered in 1934, Suncoast has never furloughed any employees.
For more information, please visit our careers site at Suncoast Credit Union Careers
Starting Pay: $18.50
Start Date: April 15th, 2024
Training Schedule: Monday through Friday 8:00 AM - 5:00 PM
Regular Schedule: Monday through Friday: 10:00 AM – 8:00 PM and Saturday: 8:00 AM – 1:00 PM
Tuesday, Wednesday OR Thursday: OFF
Sunday: OFF
- Employees are given the option to work from home after 4-6 months of proficient performance*
Bilingual Preferred
Starting Pay: $18.50
Start Date: August 5th 2024
Training Schedule: Monday through Friday 8:00 AM - 5:00 PM
Schedule: (after training)
Monday through Friday: 10:00 AM – 8:00 PM
Saturday: 8:00 AM – 1:00 PM
Tuesday, Wednesday OR Thursday: OFF
Sunday: OFF
2 available positions!
The ITM Teller provides real-time transaction assistance to members from a centralized location through video transmission via the Interactive Teller Machine (ITM). This role performs a variety of financial transactions to serve Suncoast Credit Union members. An ideal candidate is comfortable, professional, and friendly on camera.
Responsibilities
- Process a variety of financial transactions including, but not limited to, deposits, payments, transfers, and withdrawals
- Ensure proper endorsements and identification are obtained to follow credit union policies and procedures
- Utilize various software programs concurrently to complete transactions and communicate with multiple members simultaneously
- Provide a high level of professional and courteous service while observing due diligence for the validity of the transactions
- Perform end-of-day balancing
- Adhere to security, audit, and compliance requirements
- Support credit union expansion by recognizing opportunities to promote products to improve the financial lives of Suncoast members
- Attend educational events to increase professional knowledge
- Complete annual BSA/AML compliance training and understands employee’s role in maintaining an effective BSA/AML compliance program
- Complete FACT Act Red Flag training
- High school diploma or equivalent
- 6 months of experience in customer service or a similar position
- Bilingual in Spanish preferred
- Ability to prioritize tasks by effectively managing competing and changing priorities to meet deadlines
- Accurate, detail-oriented, and organized with task management
- Ability to use multiple systems simultaneously
- Good written, verbal, and interpersonal communication skills to interact effectively with members, staff, vendors, and government regulators
- Ability to work independently and in a team-oriented environment
- Must maintain a high level of confidentiality
- AI & Machine Learning
- Customer Service
- Financial Well-Being: Bonus Program up to 9%, 401K Matching up to 8%, Retirement Planning, Pay Increases based on Competency, Employee Loan Discounts, Flex Spending Accounts
- Wellness: Medical Coverage, Dental and Vision Coverage, Access to 4,000 Gyms, Mental Health Resources, PTO Wellness Days, Short Term and Long Term Disability Coverage
- Work-Life Balance: 11 Paid Holidays, 3 weeks of Paid Time Off, 4 weeks of Paid Parental Leave, Birthday PTO
- Community Involvement: Paid Volunteer Hours
- Growth: Degree Assistance up to $5,000 per year
- Flexibility: Remote, Hybrid and Onsite Schedules
- Security: Pet Insurance, Free Identity Theft Protection, Legal Assistance
Company Overview
Suncoast Credit Union is consistently chosen as a Tampa Bay Times Top Workplace because its employees genuinely #LOVEWORK! Employees flourish in an inclusive culture celebrating growth and prioritizing the community. Chartered in 1934, Suncoast has never furloughed any employees.
For more information, please visit our careers site at Suncoast Credit Union Careers
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