Demo

Senior Legal Accounts Specialist

Suncoast Credit Union
Tampa, FL Full Time
POSTED ON 4/26/2025
AVAILABLE BEFORE 5/24/2025
Overview

Compensation: $22 - $36 per hour based on experience and credentials

Location Type: Hybrid with an onsite rotation approximately every 9 weeks

Position Type: Full Time

Schedule: Monday through Friday 8:30 AM to 5:30 PM

The Senior Legal Accounts Specialist is responsible for reviewing, drafting, preparing, and managing activities for moderate to complex processes. This includes problem-solving, evaluating requirements, communicating, designing, testing, and implementing business unit products and processes related to deceased accounts, fiduciary accounts, garnishments, levies, child support, and powers of attorney.

Responsibilities

  • Review and decision the acceptance of legal documents for power of attorney, trust agreements, letters of guardianship, letters of administration, summary of administration, dispositions without administration, deeds, notary affidavits, survivor affidavits, objection to claims, satisfaction of claims, writ of garnishments, IRS levies, child support levies, sales tax levies, and other court order documents
  • Perform operational tasks to maintain accounts upon the acceptance or denial of legal documents
  • Draft, prepare, and file legal documents with courts, attorneys, and members
  • Conduct document and transaction research to investigate the facts
  • Assist staff, members, or other approved parties by providing detailed information regarding the member’s account
  • Conduct account maintenance to service deceased accounts
  • Process routine workflows and reports such as the daily social security notification reports, Akcelerant entries, joint owner provisions, credit card memos, and right of offset procedures
  • Approve the creation of new accounts
  • Perform account maintenance to service trusts, guardianships, estates, rep payees, and uniform transfers to minor accounts
  • Facilitate account amendments and transactions approvals
  • Collaborate with other business units such as Member Solutions, Risk Management, and Consumer Lending to resolve deceased members’ unpaid debts
  • Provide courteous service while observing CIP and Red Flag requirements
  • Adhere to security, audit, and compliance requirements
  • Support Suncoast Credit Union’s growth by recognizing opportunities to promote products meeting members’ needs
  • Attend educational events to increase professional knowledge

Qualifications

  • Associates degree in Paralegal Studies or related field preferred. (A comparable combination of work experience and training may be substituted for education requirements).
  • Minimum of three years of experience in financial or legal services, with a proven track record of handling complex legal documents and processes.
  • Ability to prioritize tasks by effectively managing competing and changing priorities to meet deadlines
  • Accurate, detail-oriented, and organized with task management
  • Ability to analyze and resolve difficult and often complex problems or situations
  • Strong written, verbal, and interpersonal communication skills to interact effectively with members, staff, vendors, and government regulators
  • Strong knowledge and understanding of credit union products, services, policies, and procedures
  • Strong knowledge and understanding of regulatory compliance
  • Strong knowledge and understanding of credit union computer systems and software applications required to perform job duties

Skills

  • Customer Service

Benefits

  • Financial Well-Being: Bonus Program up to 9%, 401K Matching up to 8%, Retirement Planning, Pay Increases based on Competency, Employee Loan Discounts, Flex Spending Accounts
  • Wellness: Medical Coverage, Dental and Vision Coverage, Access to 4,000 Gyms, Mental Health Resources, PTO Wellness Days, Short Term and Long Term Disability Coverage
  • Work-Life Balance: 11 Paid Holidays, 3 weeks of Paid Time Off, 4 weeks of Paid Parental Leave, Birthday PTO
  • Community Involvement: Paid Volunteer Hours
  • Growth: Degree Assistance up to $5,000 per year
  • Flexibility: Remote, Hybrid and Onsite Schedules
  • Security: Pet Insurance, Free Identity Theft Protection, Legal Assistance

For more information, including additional benefits, please visit our benefits website at https://careers.suncoastcreditunion.com/benefits

Company Overview

Suncoast Credit Union is consistently chosen as a Tampa Bay Times Top Workplace because its employees genuinely #LOVEWORK! Employees flourish in an inclusive culture celebrating growth and prioritizing the community. Chartered in 1934, Suncoast has never furloughed any employees.

For more information, please visit our careers site at https://careers.suncoastcreditunion.com/

Salary : $5,000

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