Digital Production Associate

Company Description

Sundance… A Place. An Idea. Celebrating and Enriching the Human Experience.

Sundance was founded in 1969 by Robert Redford when he purchased land at the base of beautiful 12,000-foot Mount Timpanogos in Utah's Wasatch Mountains. This pristine place became the Sundance Village, and at the base of the Village was a tiny store. Guests would frequently write letters to the store requesting special items they had seen while visiting Sundance, and thus the idea for Sundance Catalog was born.

It started small. Robert Redford called together a few of his colleagues to discuss starting a mail-order catalog to fill these requests and to make Sundance's unique items available to a wider audience. The first edition of Sundance Catalog was mailed in 1989, and since that first catalog, it remains the Sundance vision to share "the kinds of things that we have been privileged to collect, many of them handcrafted exclusively for Sundance."​

As Sundance has grown, we have remained rooted in the richness and diversity of the American experience. When you purchase something from Sundance, we appreciate the fact that the prime reason is enjoyment for yourself. But you are also supporting American craftspeople and efforts to enhance and preserve the artistic spirit.

Beginning with the first catalog mailed in 1989, Robert Redford has penned a special message that appears on the inside front cover of every edition. And, in the words of Robert Redford, "To us, Sundance is and always will be a dream. What you see, smell, taste and feel here is a dream being carefully nurtured. It is an area whose pledge is to people. What we offer in the form of art and culture, spirit and service, is homegrown and available to all."

Job Description

The Digital Production Associate is responsible for supporting the production and management of digital content across various platforms. This role involves assisting with the creation, editing, and deployment of digital materials, ensuring all content meets quality standards and is delivered on time. The associate will work closely with cross-functional teams including design, marketing, and IT departments.

Key Responsibilities:

Content Creation & Management:

• Assist in creating, editing, and formatting digital content, including web pages, social media posts, email campaigns, and multimedia assets.
• Ensure digital content is optimized for performance across various devices and platforms.
• Support the development of graphics, animations, and videos as needed.

Project Coordination:

• Collaborate with internal teams to manage timelines, deliverables, and workflow for digital projects.
• Track and report on the status of ongoing projects to ensure deadlines are met.
• Assist with quality control and testing to ensure digital assets meet the required standards.

Digital Platform Management:

• Assist with uploading, organizing, and maintaining content on digital platforms, such as websites, content management systems (CMS), and social media channels.  Must have experience with Shopify. 
• Monitor digital content performance, identifying areas for improvement and optimization.

Technical Support:

• Troubleshoot minor technical issues related to digital content, such as website discrepancies, broken links, or display issues.
• Assist with system updates and platform enhancements to ensure the smooth functioning of digital channels.

Content Analytics & Reporting:

• Support the collection and analysis of digital content performance data.
• Assist in generating reports on engagement metrics, audience behavior, and content effectiveness.

Collaboration and Communication:

• Communicate effectively with team members, vendors, and other departments to ensure digital projects are completed efficiently.
• Provide feedback and suggestions for improving the digital production process.

Qualifications

Required Education and Experience:

• Bachelor’s degree in Digital Media, Graphic Design, Marketing, or a related field (or equivalent experience).
• 1-2 years of experience in digital content production or a related field.
• Familiarity with content management systems (CMS), social media platforms, and digital analytics tools.
• Basic proficiency in design software (e.g., Adobe Creative Suite) and video editing tools is a plus.
• Strong attention to detail and organizational skills.
• Ability to multitask, prioritize tasks, and meet deadlines.
• Basic understanding of SEO and digital marketing principles.

Preferred Qualifications:

• Experience with HTML, CSS, and web development basics.
• Familiarity with project management tools (e.g., Trello, Asana, Monday.com).
• Strong written and verbal communication skills.

Additional Information

Working Conditions:

• Full-time, Monday to Friday, with occasional overtime as needed.
• Hybrid or remote working options may be available, depending on the company’s policies.

Salary:

• Competitive salary based on experience, with additional benefits including health insurance, retirement plans, and opportunities for career development.

Sundance is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.

All applicants have rights under Federal Employment Laws, including Family and Medical Leave Act (FMLA), Equal Employment Opportunity (EEO) and Employee Polygraph Protection Act (EPPA).