Front Office Concierge

Company Overview

Sundance Implant and Periodontal Center is the leading periodontal care provider in Utah Valley. Our mission is to provide exceptional care and support to our patients, ensuring their comfort and satisfaction throughout their dental journey.

Summary

We are seeking a dedicated Concierge to join our team. In this role, you will be the first point of contact for our patients, providing outstanding customer service and ensuring a welcoming environment. Your contributions will be vital in enhancing patient experiences and supporting our commitment to high-quality dental care.

Responsibilities

• Greet patients warmly upon arrival .
• Manage appointment scheduling and coordinate patient flow efficiently.
• Provide information about services, treatments, and office policies to patients.
• Handle phone inquiries with professionalism and courtesy, addressing patient needs promptly.
• Maintain a clean and organized front desk area to create a welcoming atmosphere.
• Assist in managing patient records and ensure confidentiality is upheld.
• Collaborate with dental staff to ensure seamless communication regarding patient care.

Requirements

• Proven experience in customer service or hospitality roles, preferably in a healthcare setting.
• Strong communication skills with an emphasis on phone etiquette.
• Ability to manage time effectively in a fast-paced environment.
• Bilingual skills are a plus for diverse patient interactions.
• Proficient in front desk operations and administrative tasks.

The position is full-time, with hours from 6:40 AM to 4:00 PM, Tuesday through Friday.

If you are passionate about providing excellent service in a healthcare environment, we invite you to apply for the Concierge position at Sundance Implant and Periodontal Center. Join us in making a difference in our patients' lives!

Job Type: Full-time

Pay: $18.00 - $21.00 per hour

Expected hours: 34 – 40 per week

Schedule:

• 10 hour shift

Work Location: In person

Salary : $18 - $21