What are the responsibilities and job description for the Front Desk Receptionist position at Sundwall Family Medicine?
Necessary Skills Include:
- Handle administrative duties (e.g. answering phones, scheduling appointments, maintaining medical records, processing patients, billing and bookkeeping) that allow providers to focus on the health concerns of their patients.
- Answering phones: Triage incoming calls from patients. Help in answering questions of incoming callers, direct them to correct staff members if unable to assist them.
- Scheduling appointments: Help patients who call in for future physical appointments, follow ups, and same day sick appointments and schedule accordingly, as well as scheduling patients on their way out of office for any follow up appointments needed with their provider.
- Maintaining medical records: Ensure that we keep patient charts up-to-date, and that everything is documented accurately.
- Processing patients: Knowledgeable in new patient intake and processes including creating charts with all necessary information.
- Billing and Bookkeeping: Collect patient payments including co-pays, and any statement balances post appointment.
- Responsibly and efficiently handle patient intake (e.g. check patients in, confirm their chart information is correct including phone, address, email, insurance, etc.)
- Provide cleanliness, sanitation and maintenance of all facilities and work stations.
- Help implement practice’s quality assurance and control program. Ensure compliance with HIPAA, CLIA and OSHA regulations.
- React calmly and effectively in emergency situations, and add the personal, caring touch that immediately puts patients at ease.
- Work within the team dynamic to help share tasks and duties and confirm all responsibilities are taken care of.
Sundwall family doctors have been serving both Salt Lake and Utah counties for generations. Our office seeks to offer expert medical care to the whole family. Our providers have the interests of patients in mind and seek to preserve the quality of life as it pertains to physical, mental, and spiritual well-being.
We are seeking dedicated, hard-working staff to add to our exemplary team.
Our incredible Google reviews speak for themselves. Come join us!
Job Type: Part-time
Pay: $12.00 - $16.00 per hour
Schedule:
- 8 hour shift
- Monday to Friday
- No weekends
Work Location: In person
Salary : $12 - $16