What are the responsibilities and job description for the IT Support Technician position at Sunflower Bank?
Description
Sunflower Bank is looking for a highly motivated individual to fill the position of a full-time IT Support Technician at our Salina, KS location. IT support technicians assist with the operation/repair of computer systems and other technological equipment. IT technicians are the main point of contact for employees who are experiencing computer issues. The provide Level 2 ticket resolution for certain users, and help desk troubleshooting assistance, as well as providing support and resolution to all software and hardware issues concerning laptop/desktop computers, mobile devices/phones, and printers. They are responsible for helping install, configuring, testing, and upgrading computer software and hardware. Technicians ensure computer systems are running smoothly. IT technicians should have a broad understanding of hardware and software, operating systems, and basic computer programming.
- Analyze and perform troubleshoot on all computer systems and perform required repairs and modifications on systems.
- Quickly address any issues with technological equipment to minimize downtime.
- Perform routine maintenance of computer and network.
- Carry out assessments to determine the need for changes in hardware/software configuration.
- Set up and configure new equipment.
Education / Experience Preferred:
- Proficient in applying tablet, desktop, Server Operating Systems, and all Microsoft applications.
- Working knowledge of all laptop hardware, desktop types, software packages, operating systems and network
- Have at least an Associate’s degree in computer science, networking, or programming. Preferred: Bachelor’s degree in Computer Science, IT, or related field or equivalent work experience, technical training or knowledge
- Have about 3 years of experience in the IT industry.
Pay is dependent on knowledge, skills, abilities, experience, and location.
Sunflower Bank Benefits
Employees enjoy outstanding benefits, including:
- 401(k) Plan with 6% Match
- Health/Dental/Vision Insurance
- Company-paid Life Insurance
- Tuition Reimbursement
- Fitness Reimbursement
- Paid Time Off
- Volunteer Leave
- Paid Holidays
- Plus many more employee perks & incentives!
People choose to “bank” with us, but for those we serve, we’re more than a bank. We strive to be the financial backbone of their lives and we know that starts with our team.
If you qualify, apply online at www.sunflowerbank.com/careers.
You’ve never worked anyplace like Sunflower Bank!
EOE/AA: Minorities/Females/Disabled/Vets
Open until filled; early application encouraged. This vacancy announcement may be used to fill similar positions within 90 days.
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