Deposit Operations Manager

Sunflower Bank is looking for an energetic, highly motivated individual to fill the position of a full-time Deposit Operations Manager in Plano, TX . The Deposit Operations Manager is responsible for managing the daily operations of the Deposit Operations team to ensure effective and efficient operations, while adhering to all Bank policies and procedures, federal regulations, and applicable laws while providing excellent service.

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Responsibilities :

• Manage Deposit Operation functions including, but not limited to, Account Maintenance, Deposit Account Quality Assurance, IRA and HSA administration, Death Claims, Research, Legal Processing, Statements and Notices, Rate Changes, Safe Deposit Box, Lockbox, Tax Reporting, Deposit Account Management and Exception Item Processing.
• Ensure all staff and supervisors effectively perform all essential job responsibilities accurately and timely, per bank policy and procedures, regulations, and internal controls.
• Build and maintain a high performing, motivated team, providing leadership, coaching, and direction.
• Develop staff to align individual knowledge and skills with job functions and job performance expectations.
• Manage the prompt review of daily work to ensure tasks are completed timely and accurately.
• Ensure appropriate controls are in place to mitigate financial and reputation risks.
• Leverage operational efficiencies to improve customer experience.
• Support a culture of continuous learning, improvement, and process excellence.
• Develop, implement, and maintain standardized departmental policies and procedures for operational procedures.
• Ensure policies, procedures, and processes reflect compliance with applicable state and federal regulations and laws.
• Act as a subject matter expert for the Quality Assurance Team, Retail, and other areas of the Bank.
• Complete monthly reporting to management.
• Participate in Bank audits and exams as needed.
• Participate in merger and acquisition activity as needed.
• Resolve escalated operational issues.
• Perform the job in accordance with applicable industry laws and regulations as well as the policies and procedures established by the company.
• Responsible for upholding Fair and Responsible Banking practices and Code of Ethics and Conduct guidelines.
• Understand and participate in the Bank’s Community Reinvestment Act program.
• Perform other duties as assigned.

Education / Experience Preferred :

Pay is dependent on knowledge, skills, abilities, experience, and location.

Sunflower Bank Benefits :

If you qualify, apply online at www.sunflowerbank.com / careers.

You’ve never worked anyplace like Sunflower Bank!

EOE / AA : Minorities / Females / Disabled / Vets

Open until filled; early application encouraged.

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