LOGISTICS COORDINATOR - Plant Liason

About Sunland:

Since Sunland was founded in 1982, the most consistent answer to the question “What makes Sunland a great place to work?” continues to be, “The people & the culture.” Sunland has grown from a local to a national third-party logistics company, the Leadership Team has been very intentional about caring for and investing in our people & making sure the positive culture continues. Sunland’s Company Values are at the heart of our positive, continuous improvement culture. Our values are not just words on the wall, they are the cornerstones for guiding how we behave and make decisions, so we can help our people and our customers to be better.

Why Choose Sunland:

• Growth Opportunities
• Competitive Pay
• Supportive leadership and team
• Excellent benefits

Job Description

Job Title: Logistics Coordinator – Plant Liaison

Department: Operations

Reports to: TBD

FLSA Status: Exempt

Job Summary:

The Logistics Coordinator – Plant Liaison serves as the key point of contact between the manufacturing plant, logistics teams, and customers. This role ensures the seamless coordination of production schedules, shipping logistics, and customer expectations to maintain efficient operations and on-time deliveries. The ideal candidate will have strong communication skills, problem-solving abilities, and experience in logistics, customer service, or manufacturing.

Key Responsibilities:

• Act as the primary liaison between plant operations, logistics, and customer service teams to ensure accurate order fulfillment.
• Monitor production schedules and coordinate with the logistics team to ensure on-time shipping and delivery.
• Communicate order status, delays, and shipping updates to customers and internal stakeholders.
• Manage and resolve logistics-related issues, including shipment discrepancies, delays, and inventory shortages.
• Work with transportation carriers and warehouses to ensure smooth shipping processes and resolve any issues.
• Ensure compliance with company policies, safety regulations, and industry standards in logistics and plant coordination.
• Maintain accurate records of shipments, inventory levels, and customer communications.
• Identify areas for process improvement and collaborate with teams to enhance efficiency.
• Utilize ERP systems, order tracking tools, and reporting software to manage logistics and production updates.
• Support plant teams by relaying customer needs, special requests, and any necessary order modifications.

• Other duties as assigned

Qualifications & Skills:

• Education: High school diploma required; Associate’s or Bachelor’s degree in Supply Chain, Logistics, or Business preferred.
• Experience: 2 years in logistics, supply chain, customer service, or a related field, preferably in a manufacturing environment.
• Strong organizational and multitasking skills with the ability to handle time-sensitive tasks.
• Excellent communication skills, both verbal and written, with a customer-focused approach.
• Proficiency in ERP systems, Microsoft Office Suite (Excel, Outlook, Word), and logistics tracking software.
• Problem-solving mindset with the ability to troubleshoot and resolve shipping and inventory issues.
• Knowledge of freight carriers, shipping regulations, and logistics best practices is a plus.

Preferred Qualifications:

• Experience working in a plant/manufacturing environment.
• Familiarity with order management, supply chain processes, and vendor coordination.
• Ability to work in a fast-paced environment and adapt to changing priorities.

CERTIFICATIONS, LICENSES, REGISTRATIONS:

• Possess or have ability to become forklift certified
• South Carolina Drivers License or equivalent

LANGUAGE SKILLS:

Ability to read and interpret documents, including protocols, standard operating procedures, customer orders, and pick tickets.

REASONING ABILITY:

Able to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Individuals may need to sit or stand as needed. May require walking primarily on a level surface for periodic periods through out the day. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Occasionally lift up to 50 pounds.

WORK ENVIRONMENT:

The performance of this position requires exposure to the warehouse areas where certain areas require the use of personal protective equipment such as safety glasses with side shields and foot protection. The employee is frequently exposed to hot, humid, and cold conditions and is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals. Noise level is moderate

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

THIS DOCUMENT DOES NOT CREATE AN EXPRESSED OR IMPLIED CONTRACT OF EMPLOYMENT OR ALTER AT-WILL EMPLOYMENT STATUS.