Director of Strategic Operations

Job Summary

The Director of Strategic Operations will work closely with the CEO to ensure organizational efficiency, compliance, and alignment with the nonprofit's mission and strategic goals. This role involves managing administrative functions, human resources, financial processes, program operations, and grant management while driving operational excellence and supporting strategic initiatives.

Key Responsibilities

• Oversee day-to-day operations to ensure organizational effectiveness.
• Develop, implement, and optimize operational policies and procedures.
• Monitor performance metrics and drive continuous improvement initiatives.
• Ensure compliance with nonprofit regulations and industry best practices.

Financial Oversight & Grant Management

• Collaborate with the CEO on budgeting, financial planning, and reporting to ensure fiscal responsibility.
• Assist in budgeting, financial planning, and reporting to ensure fiscal responsibility.
• Collaborate with the CEO to track expenses and maintain financial health.
• Ensure adherence to financial policies, grant compliance, and reporting requirements.
• Manage grant administration, including tracking deadlines, ensuring fund utilization aligns with grant terms, and preparing reports for funders.
• Identify and support the pursuit of new funding opportunities and grant applications.

Human Resources & Team Leadership

• Oversee HR functions, including recruitment, onboarding, and professional development.
• Foster a positive and inclusive workplace culture while supporting staff needs.
• Implement performance management processes to enhance team effectiveness.

Program & Strategic Support

• Partner with the CEO to support program implementation and evaluation to achieve organizational impact goals.
• Support program implementation and evaluation to achieve organizational impact goals.
• Collaborate with leadership to execute and refine strategic plans.
• Identify operational challenges and develop innovative solutions.

Qualifications

• Bachelor's degree in business administration, nonprofit management, or a related field (Master's preferred).
• Five or more years of experience in operations and grant management, preferably in a nonprofit setting.
• Strong leadership, problem-solving, and project management skills.
• Knowledge of nonprofit finance, HR, compliance, and grant reporting requirements.
• Experience with grant writing, funder communication, and budget tracking.
• Excellent communication, interpersonal, and relationship-building skills.
• Proficiency in operational software and technology tools.