What are the responsibilities and job description for the Service Coordinator position at Sunny Sky Products?
At Sunny Sky Products, we are proud of our commitment and dedication to creating, manufacturing and delivering top quality products in the beverage industry. We have generated an extensive product portfolio that includes frozen dispensed beverages, cold dispensed, hot dispensed and beverage enhancers .
We are growing and adding a new Service Coordinator to our Equipment team. This position will be responsible for coordinating the equipment service activities for Sunny Sky Products customers in the assigned service network. In this position, you will be responsible for creating service work orders in SAP, dispatching work orders to service providers and / or internal technicians, processing equipment requests from sales in SAP, maintaining and updating the install schedule, tracking all service calls and call closure in SAP, calling customers with updates and maintaining Sunny Sky Products Loan Agreements in a centralized digital filing system.
Positions Requirements
- High school diploma or GED
- Strong computer skills
- Excellent Excel skills and the ability to manipulate data
- Reliable and able to work independently
- Able to be on call at least 1 weekend per month
Benefits
For more information about our company please visit our website at
Sunny Sky Products is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship.
