Director of Social Services

Description

The Director of Social Services is responsible for functioning as the social worker for all levels of living at Summit Square. The primary focus will be on the 18-bed Skilled Nursing Center and the 59-bed Assisted Living area (20 Assisted Living, 22 Catered Living, and 17 Memory Support), ensuring the needs of all residents are met while complying with Virginia Department of Health regulations for long-term care and the Virginia Department of Social Services for Assisted Living.

The Director will work with residents in the community by identifying their psychosocial, mental, and emotional needs along with providing, developing, and/or aiding in accessing services to meet those needs. They are responsible for fostering a climate, policies, and routines that enable residents to maximize their individuality, independence, and dignity. This climate shall provide residents with the highest practical level of physical, mental, and psychosocial well-being and quality of life.

Requirements

Required:

· Bachelor’s degree in social work or related field from an accredited college or   university.

· Valid Virginia  driver’s license and meets driver eligibility requirements per Sunnyside Communities policy.

· Customer service skills; maintain a hospitality approach when engaging all   individuals. 

· Strong   verbal/written communication and computer skills.

Preferred:

· Master’s degree   in social work or equivalent experience. 

· Experience   working with the elderly population.

· Minimum of 3   years working in a long-term care setting. 

· Knowledge of   state and federal Medicare/Medicaid and Nursing Home and Assisting Living   regulations.

· Experience with   MDS. 

· Prior   experience with company-utilized software – PointClickCare (PCC), Paylocity,   OnShift, etc. 

Essential Job Duties: 

· Participate as an active member of the Summit Square Leadership Team.   Assist with providing strategic direction for the community. 

· Work closely with the Director of Health Services and clinical team   to ensure all medical/social related issues with residents and families are   handled appropriately.

· Coordinates all move-ins and move-outs to/from Health Care (long-term   and skilled), Assisted Living, Catered Living, and Memory Support. Ensure the   moves are a smooth transition for residents, families, and team members.

· Notify all appropriate team members/families of move-in and   move-outs. Make calls/visits as needed to residents in hospital/other   communities and update the Resident Review Team as necessary. Submit   information to Status Change Hospital email group as needed.

· Contact resident families on an individual basis to share and/or   gather information and to gain/provide support. Keep face sheets current with   the latest family contact information.

· Ensure occupancy in Health Care, Assisted Living, Catered Living, and   Memory Support is maintained at projected budgeted levels completing all   paperwork timely and per regulatory requirements/Summit Square policies.

· Actively participate in MDS preparation and care/service planning   process by coordinating all care/service plan conferences and completing   required documentation. Document all communication/visits with   residents/families in medical records.

· Complete and maintain, per federal and state regulations, social   history and psychosocial assessments for each resident that identifies   social, emotional, and psychological needs. 

· Function as the Grievance/Abuse Coordinator for Summit Square. Ensure   residents are free from abuse, neglect, financial exploitation, and loss of   property by investigating all allegations. Complete all paperwork required by   regulatory agencies and Summit Square policies - submit paperwork to the   Executive Director.

· Provide guidance, counseling, and direction to residents and/or POA’s   regarding financial questions and decisions while staying abreast of current   Medicaid requirements, fellowship assistance requirements, and any other   financial programs.

· Identify and meet the special needs requirements of residents and use   all relevant resources to provide necessary services as the needs arise.

· Analyze and comprehend policy manuals, handbooks, and various   state/federal laws/regulations to ensure Summit Square’s compliance. Can   interpret policies to all audiences.

· Responsible for compliance with the Resident Council Meetings,   including but not limited to resident rights and all hazards review. Approve   Resident Council Meeting minutes providing appropriate guidance.

· Attends weekly Resident Review meetings, and other meetings as   assigned, representing psycho/social needs of the residents.

· Annually revises and distributes handbooks to health care, assisted   living, catered living, and memory support residents. Ensures all new   residents receive the appropriate handbook upon move-in.

· Adhere to all company policies and procedures. 

· Attend all in-services, training, and meetings as required by company   policies and Federal/State Regulations.

· Demonstrate a commitment to safety by following safety rules and   guidelines; follow good housekeeping practices, take proper care of   equipment, and perform job duties and responsibilities in a safe and   responsible manner. Uses chemicals safely and appropriately.

· Demonstrate dependability, reliability, and punctuality. Report to   work when scheduled, ready to work. 

· Other duties as assigned. 

Work Environment: 

This   job operates in a general office environment with normal lighting levels,   temperature ranges, air quality, and ventilation and noise levels.

Work Schedule:

Work assignments and schedules are based on   resident needs and staffing requirements and may be changed as needed. 

Physical Demands: 

The physical demands described here are   representative of those that must be met by an employee to successfully   perform the essential functions of this job.

Additionally employee will routinely sit,   stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing   50 lbs. or less. The position requires manual dexterity; auditory and visual   skills; and the ability to follow written and oral instructions and   procedures.