Receptionist Assistant

Description

Job Title: Receptionist Assistant

Location: 3935 Sunnyside Drive Harrisonburg VA 22801

Days Worked: One evening per week & every other weekend required. Part Time. Rotating holidays.

Shift Start Time & End Time (Weekdays): one evening shift per weekday, 4:30 pm-8:00 pm

Shift Start Time & End Time (Weekends): Every other weekend either 8 am-2:00 pm shift or 2:00 pm-8 pm shift 

Position Overview & General Responsibilities:

 Join the Sunnyside team as a part-time Receptionist Assistant and be the friendly face that makes a lasting first impression! In this vital role, you’ll ensure our residents, families, visitors, and team members feel valued from the moment they arrive. With a focus on exceptional customer service, you'll greet guests with warmth, direct them with care, and provide accurate, prompt information to callers. If you’re passionate about helping others, love providing excellent service, and enjoy being at the heart of daily operations, this is the perfect opportunity for you! 

• Consistently project a professional image of Sunnyside.
• Answer incoming calls promptly, courteously, and accurately.
• Take and forward messages, ensuring timely delivery, especially for emergency notifications.
• Greet visitors and guests with warmth and sincerity, providing helpful and accurate information.
• Communicate thoroughly and offer assistance to visitors, residents, etc. 
• Act as a command center during fire drills and emergencies, relaying key messages and “All Clear” signals as needed.
• Perform copy tasks for other departments efficiently and accurately, maintaining knowledge of copy machine functions.
• Sell stamps, movie tickets, meal tickets, and copies to residents and staff, handling transactions and collecting payments.
• Manage monetary transactions for items and guest accommodations, ensuring accuracy and providing change.
• Sign out keys for campus locations as needed and maintain accurate records.
• Keep the reception area neat and welcoming at all times.
• Assist with other duties as assigned.

Requirements

• High school diploma or general education degree (GED) preferred.
• Basic computer skills required.
• Prior work experience in the long-term care industry or working with older adults preferred.
• Ability to work with confidential information and maintain its’ integrity.
• Ability to process information accurately, make appropriate decisions and take appropriate action based upon the information available.
• Sincere interest in working with the elderly.
• Be creative, positive, energetic, organized and patient.
• Strong customer service skills; maintain a hospitality approach when engaging all individuals.

Imagine working in a place where your contributions truly matter, and you're inspired every day to grow. At Sunnyside, we believe in creating a work environment where each team member can S.H.I.N.E – Service Before Self, Hospitality with Heart, Inspiring Excellence in Each Other, Nothing Less Than the Best, and Enjoy Your Journey. Here, you’ll find a blend of flexibility, growth opportunities, and a safe, supportive learning environment where you can thrive. With on-site training and a motivating atmosphere, Sunnyside is the perfect place to launch your career and reach new heights. Located on 150 acres in the scenic Shenandoah Valley of Harrisonburg, Virginia, Sunnyside is a vibrant, not-for-profit Senior Living life plan community where over 500 residents call home. Our residents enjoy a range of living options, including Independent Living, Assisted Living, Memory Support, and Long-Term Care.  Our beautiful campus offers a variety of amenities designed to enhance the lives of both residents and staff, such as an on-site restaurant, award-winning vitality center, therapy services, fishing ponds, walking trails, and more! In addition to all the perks, we offer generous paid time off (even for part-time staff), professional development opportunities, and a fun, supportive team atmosphere. With flexibility and opportunities for growth, you'll feel right at home at Sunnyside. Ready to make a real impact? Join us and experience the difference!

Physical & Environmental Considerations:

• This job operates in an environment with activity rooms and office space with normal lighting levels, temperature ranges, air quality, ventilation and noise levels. Special events, temperatures vary with the season and location.
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• The employee is frequently required to sit for long periods. Additionally, employee will routinely sit, stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 30 lbs or less and occasionally more than 40 lbs. The position requires manual dexterity, auditory and visual skills, and the ability to follow written and oral instructions and procedures.
• General hazards related to operation and maintenance of office equipment. Minimal hazards if universal precautions are followed.