What are the responsibilities and job description for the Hospital Liaison: Central and Northeast Ohio Region position at Sunnyslope?
We offer a comprehensive Benefit package to Full Time Employees:
JOB DESCRIPTION
The Hospital Liaison is responsible for growing census at their assigned communities. As a member of the Marketing and Admissions team, the hospital liaison will work closely with hospital discharge planners, physicians, social workers, case managers, and other key entities. The Hospital Liaison will develop and maintain new and currently relationships with referring hospitals as well as key medical personnel. The position requires travel to Central and Northeast Ohio regions including Tuscarawas, Stark, Summit and Cuyahoga Counties.
Essential Duties and Responsibilities:
- Build sales relationships by daily interactions with physicians and discharge planners at hospitals to ensure referral/admissions
- Developing working relationships within the health care community
- Works in conjunction with community on quarterly marketing plans
- Maintain sales territory in order to meet census goals. Must be comfortable with sales techniques such as cold calling and contact planning.
- Perform pre-admission assessments of the clinical status of patient referrals and evaluation of patient needs.
- Works in conjunction with Admissions Director on updating referrals, IRM, pre authorizations when needed, as well as payer information
- Serve as an educational resource for patients, families, hospitals and healthcare professionals.
- Actively assist the referring and accepting institutions in addressing requirements of specific patients.
- Weekly and monthly sales reporting as directed
- Understands and communicates critical and/or strategic changes to hospital functions, relationships, programs, and other growth opportunities
Requirements:
- RN or LPN Preferred
- 1 -3 years experience preferred
- Comfortable with sales techniques
- Must be able to travel 75% of the time on day trips to multiple hospitals in the area
- Must have excellent communication and presentation skills
- Must have knowledge and understanding of Medicare/Medicaid and Private Insurance benefits
- Must possess skills with Microsoft Word, Excel and Outlook
- Full-time and occasional weekend work
At Capital Health Care Network, our company culture is built on the following seven essential skills of teamwork:
- Active Listening: Team members listen to each other’s ideas.They are observed validating ideas through active listening and “piggy-backing” (or building) off each other’s ideas.
- Communication: Team members communicate.They are observed interacting, discussing, and posing questions in an effort to fortify understanding and dispel miscommunication.
- Persuading: Team members use persuasion. They are observed exchanging, defending, and rethinking ideas with the greater good in mind.
- Respecting: Team members respect the opinions of others.They are observed encouraging and supporting others’ ideas and efforts.
- Helping: Team members help.They are observed offering assistance to each other.
- Sharing: Team members share.They are observed sharing ideas, information and influence.
- Participating: Team members participate.They are observed participating in social media, campaigns, and projects.
