Major Job Responsibility :
To achieve the highest quality of cleanliness for the hotel by directing and coordinating the housekeeping operation in accordance with the standards of Sunridge Hotel Group and the hotel.
Job Duties :
- Provides a clean, well maintained hotel by supervising the Laundry and Housekeeping operations
Schedules employees in accordance with forecasted occupancy; adjusts staffing as necessary for sudden changes in occupancy
Coordinates availability of rooms with Guest Care Manager / General ManagerSupervises the daily activities of the housekeeping staffMonitors the responses on customer comment cards; identifies problem areas and formulates solutionsConducts continual inspections to determine hotel's overall level of cleanliness; performs follow upStrives to promoting safety in your department.Oversees inventory, purchasing, disbursement, and cost control for all linens, cleaning supplies, customer rooms, rest room supplies, laundry supplies, machines, and equipmentSchedules and supervises all rotational and special cleaning programs as requiredSecures keys in accordance with hotel's key management policySupervises "Lost and Found"departmentMust achieve required threshold scores according to brand and Sunridge inspections.Meets and exceeds customer and team member expectations by providing service and teamworkConducts training on a regular basis
Provides staff with the skills training to provide value added service to customersUtilizes one-on-one training skillsMonitors service and teamwork on a regular basis and counsels employees as neededPerforms other duties as required to provide service and teamworkMaintains safe working conditions within department and hotelEnsures that all employees follow safety rules and procedures
Takes corrective action where required to improve safetyAssures that Housekeeping Department operates within approved budgetMonitors performance of the department against approved budget; makes appropriate
recommendations as necessary Controls operating and payroll costs of staffContributes to the competitive status and profitability of the hotel by monitory industry trends and recommending appropriate actions to be takenDevelops and implements techniques to improve the operation
Prepares reports as requested to develop a more informative data base for improved management decision making and critical evaluation of work activitiesUtilizes leadership skills and motivation techniques in order to maximize employee productivity and satisfactionSelects, orients, and trains qualified employees
Conducts effective employee meetingsDetermines, communicates, and monitors achievement of standards of performance on a timely basisEmploys respectful discipline as required under supervision of general managerAdheres to hotel policies and proceduresAttends work on time as scheduled
Follows hotel grooming and dress standardsMinimizes safety hazards by following all safety rules and proceduresKeeps immediate supervisor promptly and fully informed of all problems or unusual matters of significancePerforms all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this positionMaintains a favorable working relationship with all other company employees to foster and promote a cooperative and harmonious working climateAt all times projects a favorable image of Sunridge Hotel Group and the hotel to the publicPerforms such other ancillary and related duties as may be assigned.The employee must regularly lift and / or move up to 50 pounds and occasionally lift and / or move up to 100 pounds.Job Posted by ApplicantPro
Salary : $18
