What are the responsibilities and job description for the Multi-Property Hotel Sales Coordinator position at Sunridge Hotel Group?
Sunridge Hotel Group is actively searching for a Multi-Property Hotel Sales Coordinator to join our regional team based in Cottonwood, Arizona. Candidate will need to work on property out of Hampton Inn, Cottonwood Arizona hotel. This position will support the Regional Director of Sales to coordinate efforts for the Hampton Inn, Cottonwood Arizona, the SpringHill Suites, Cottonwood, Arizona and the Best Western, Phoenix, Downtown. If you are a great communicator, detail oriented, and have awesome customer service skills this is your chance to break into the hotel sales industry!
As a Hotel Sales Coordinator, your primary responsibility is to support the sales team in generating revenue and driving business growth for multiple hotels. You'll play a crucial role in maintaining customer relationships by providing excellent customer service, managing client accounts, and ensuring the smooth execution of events and bookings. Additionally, you may be responsible for maintaining sales databases, preparing reports, and conducting market research to identify new business opportunities and trends. Your efforts contribute to the overall success of each hotel by attracting new clients, retaining existing clients, and maximizing revenue potential.
Sales Support
- Build and strengthen relationships with existing and new customers to enable future bookings.
- Assist clients with copies of receipts and folios when requested, especially when related to group bookings
- Record/maintain sales efforts in CRM database as directed by Regional Director of Sales
- Assist Regional Director of Sales in planning and executing effective Sales Blitz and/or Customer Events.
- Maintain electronic & hard copy files for groups, meeting and negotiated accounts as needed and directed by Regional Director of Sales
- Assist Regional Director of Sales with site tours
- Help to create reservations, billing and client communications for Local Negotiated accounts
- Coordinate all group sales administrative duties after contracting through group departure and billing
- Coordinate all meeting space booking administrative duties after contracting through end of meeting and billing
Communication
- Cc Regional Director of Sales on all email communication to clients
- Inform Regional Director of Sales with any potential problems with clients, meetings or groups
- Communicate with Regional Director of Sales on a daily basis to determine daily goals and plans
- Fill out lead sheets for inquiries and hand over to Regional Director of Sales
Meetings
- Attend Chamber Mixers with Regional Director of Sales
- Attend Ribbon Cuttings or other community events as needed with Regional Director of Sales
- Attend Revenue Meetings weekly
- Attend BEO Meetings weekly
- Attend Daily Check In meeting with Regional Director of Sales
Skills
- Proficient in Google Business Suite
- Clear and precise communication skills
- Hospitality background preferred
- Detail oriented
- Problem Solver
- Self Motivated
- Works well in team and solo environment
Benefits
- 401(k
- 401(k) Matching
- Dental Insurance
- Disability Insurance
- Medical Insurance
- Flexible Spending Account
- Vision Insurance
- Life Insurance
- Paid Time Off
Salary : $18 - $22
