What are the responsibilities and job description for the General Manager Operations position at Sunrise Landscape?
About the Company
For more than 40 years, Sunrise Landscape, a commercial landscape maintenance, design and installation company, has been serving Florida with a commitment to service excellence. We have an opportunity for a General Manager, Operations to lead our Tampa Maintenance Branch who is responsible for overseeing the operations, financial performance, and growth of the Tampa area. The candidate will need prior landscape industry experience. This role is designed to have a big impact in our growing business both organically and through acquisitions. The ideal person is a detail-oriented, highly analytical operations guru. You will be leading a team responsible for our landscaping operations including daily maintenance, client retention & relations, financial management, staff leadership and strategic planning. The ideal candidate brings previous experience as a leader who has maximized profitability of a branch / region of a service-related business.
This position is based in Tampa, FL by the I-45 / 75 intersection.
Responsibilities
- Own the branch revenue growth and financial outcomes, ensuring profitability, maintenance revenue growth, and enhancement revenue growth meet bonus objectives.
- Oversee and lead all operational aspects, including field operations and service, and resolve challenges like customer satisfaction, fleet management, and vendor partnerships.
- Lead the daily service aspects of the business including directing crews, scheduling and people resources.
- Manage landscape contracts while attaining high client retention rates.
- Develop, manage and own the P&L of the branch / location while carefully tracking expenses and revenue to ensure profitability.
- Analyze financial performance metrics to identify areas for cost optimization.
- Lead a team of Account Managers that are responsible for building and maintaining strong relationships with clients, addressing concerns and ensuring satisfaction.
- Partner with the Sales team to conduct client meetings to discuss needs, proposals, and contract details.
- Lead a team of professionals including hiring and training qualified landscaping crews and support staff.
- Develop and coach team members through ongoing performance feedback; foster a positive work environment and culture.
- Lead safety initiatives and ensure a safe and healthy workplace.
- Execute and implement policies and processes across the branch / location to ensure they are aligned with company goals and outcomes.
Required Skills and Qualifications :
Compensation :
No Agencies Please.
