What are the responsibilities and job description for the Resident Services Coordinator position at Sunrise Senior Living?
Responsibilities and Qualifications
- Build strong relationships with residents and their families through effective communication, empathy, and understanding
- Provide personalized care and support to meet the unique needs and preferences of each resident
- Participate in the development of Individualized Service Plans (ISPs) and monthly updates
- Collaborate with the community team to ensure seamless delivery of care and services
- Maintain accurate records and documentation of resident interactions, care plans, and progress
- Stay up-to-date with industry developments, best practices, and regulatory requirements
- Adhere to Sunrise's Principles of Service and Values
- Committed to serving seniors with excellent customer service skills, positive attitude, flexibility, and ability to work in a team environment
- High School diploma/GED accepted and may be required per state regulations
- Previous experience working with seniors preferred
- Ability to make choices, decisions, and act in the resident's best interest
- Possess written and verbal skills for effective communication and level of understanding
- Competent in organizational and time management skills
- Demonstrate good judgment, problem-solving, and decision-making skills
- Build strong relationships with residents and their families through effective communication, empathy, and understanding
- Provide personalized care and support to meet the unique needs and preferences of each resident
- Participate in the development of Individualized Service Plans (ISPs) and monthly updates
- Collaborate with the community team to ensure seamless delivery of care and services
- Maintain accurate records and documentation of resident interactions, care plans, and progress
- Stay up-to-date with industry developments, best practices, and regulatory requirements
- Adhere to Sunrise's Principles of Service and Values
- Committed to serving seniors with excellent customer service skills, positive attitude, flexibility, and ability to work in a team environment
- High School diploma/GED accepted and may be required per state regulations
- Previous experience working with seniors preferred
- Ability to make choices, decisions, and act in the resident's best interest
- Possess written and verbal skills for effective communication and level of understanding
- Competent in organizational and time management skills
- Demonstrate good judgment, problem-solving, and decision-making skills
