What are the responsibilities and job description for the Service Configuration Manager position at Sunrise Systems?
Job Details :
Job Title : Configuration Manager
Job Duration : 7 Months contract
Location : Raleigh, NC
Job Description :
The Service Configuration Manager is essential in establishing, maintaining, and governing the Configuration Management Database(CMDB) in preparation for the implementation of the ServiceNow platform. This role ensures that the agency’s IT infrastructure, services, and assets are accurately recorded, tracked, and maintained to facilitate smooth integration with ServiceNow.
Key responsibilities include managing the configuration management team and ensuring the accuracy and completeness of the configuration management system. The Service Configuration Manager will develop, implement, and oversee policies and procedures that uphold the integrity of the configuration management processes, aligning with industry best practices and state regulations to enhance service delivery and change management. Additionally, this role involves chairing the Configuration Control Board, coordinating all configuration management activities to ensure compliance and effective oversight.
