Facilities Manager - Foodservice Equipment & Maintenance

Job Details

Description

Sunseeker Resort Charlotte Harbor is currently searching for a Facilities Manager - Foodservice Equipment & Maintenance!

The Facilities Manager - Foodservice Equipment & Maintenance is responsible for overseeing the maintenance, repair, and optimal functioning of all Food & Beverage (F&B) kitchen equipment across the resort. This role ensures the seamless operation of culinary facilities by implementing preventive maintenance programs, managing a team, coordinating with vendors, and ensuring compliance with safety and industry regulations. The manager plays a key role in minimizing equipment downtime and enhancing efficiency while upholding the highest standards of food service operations. This role will support the Chief Engineer.

All duties are performed in accordance with the department and Sunseeker Resorts policies, practices and procedures.

Job Duties

• Maintenance & Repair:
• Develop and implement a preventive maintenance program for all kitchen equipment, including ovens, stoves, refrigerators, dishwashers, and other appliances.
• Oversee and coordinate emergency repairs to minimize disruption to operations.
• Ensure all kitchen equipment functions at peak efficiency to support food service quality.
• Team Leadership & Training:
• Lead, train, and supervise a team of kitchen technicians and maintenance staff.
• Conduct training sessions for kitchen and engineering teams on basic troubleshooting and proper equipment handling.
• Assign tasks, monitor team performance, and foster a culture of safety and efficiency.
• Troubleshooting & Problem Resolution:
• Identify and diagnose technical issues with F&B equipment, ensuring prompt resolutions.
• Work closely with culinary teams to address operational challenges and recommend equipment upgrades when needed.
• Installation & Vendor Coordination:
• Oversee the installation and setup of new kitchen equipment, ensuring compliance with operational and safety standards.
• Manage relationships with vendors, suppliers, and contractors to secure timely service and cost-effective solutions.
• Safety & Compliance:
• Ensure all kitchen equipment maintenance adheres to local, state, and federal safety codes.
• Conduct regular safety inspections and implement corrective measures as needed.
• Maintain up-to-date knowledge of health and safety regulations relevant to kitchen operations.
• Inventory & Budget Management:
• Maintain an organized inventory of spare parts, tools, and supplies, ensuring stock availability for timely repairs.
• Manage the maintenance budget, track expenses, and recommend cost-saving strategies.
• Documentation & Reporting:
• Keep detailed records of maintenance schedules, repairs, and equipment performance logs.
• Provide regular reports on equipment status, maintenance needs, and budget forecasts to resort leadership.
• Sunseeker Leadership Exepectations:
• Assist in evaluating and implementing new technologies, equipment, and supplies to enhance efficiency and performance
• Exercise discretion and independent judgment when evaluating new programs, new services and new ideas.
• Stay abreast of property goals in order to create, support and present departmental goals to executive leadership.
• Continue to learn and be on the forefront of new technology for the hotel industry.
• Create ways to further enrich the guest experience by continuously reviewing, implementing and refining procedures to ensure every opportunity to offer extraordinary guest experiences while maintaining a culture of smiles and retention of luxury standards.
• Proactively seek guest feedback and liaise with other departments when opportunities present themselves ensuring a seamless and elevated guest experience.
• Manage guest requests and own all complaints; resolve issues immediately and follow up to ensure the guest’s satisfaction.
• Develop collaborative relationships and synergy with all support departments such as Convention Sales & Services, Facilities, Security, Front Services, Front Office, F&B, Golf Course and Executive Offices.
• Foster a management team that possesses and delivers on key strategies of guest service, employee relations, team cooperation, financial responsibility and asset management.
• Ensure all accounting, payroll and employee relations matters are handled in compliance with company policy.
• Observe service behaviors of associates, provide feedback, and continuously strive to improve service performance to include conducting associate performance appraisals according to standard procedures.
• Actively solicit and address associate feedback, maintaining an "open door" policy, and continuously improving associate retention. Escalate issues to Human Resources as needed.
• Perform other functions as needed.
  

Minimum Requirements

Combination of Education and Experience will be considered. Sunseeker Resorts performs criminal background checks on all candidates. Candidates will need to be authorized to work in the US as defined by the Immigration Act of 1986. Sunseeker Resorts uses E-Verify to confirm the eligibility of all newly hired employees to work in the United States. For more details on E-Verify visit e-verify.gov.

• High school diploma, GED, or equivalent
• 5 years of experience in maintaining and repairing commercial kitchen equipment, with at least 2 years in a supervisory or managerial role, preferably in a resort, hotel, or high-volume food service setting.
• Technical certification in kitchen equipment maintenance, electrical, or mechanical fields preferred.
• Strong mechanical and electrical troubleshooting skills.
• Ability to read and interpret technical manuals, schematics, and blueprints.
• Proficiency with hand and power tools used in kitchen equipment maintenance.
• Experience in team leadership, training, and vendor coordination.
• Strong problem-solving, communication, and organizational skills.
• Familiarity with EPA Universal Refrigerant Certification (preferred).
  
  

Other Minimum Requirements

• Ability to work varied shifts, including weekends and holidays
• Working knowledge of Microsoft Office and HotSOS programs
• Excellent customer service skills
• Ability to function well under pressure, manage multiple priorities, and meet established deadlines
• Must possess mature personal discretion and sound judgment
• Strong leadership abilities, sound judgment, superior problem solving and decision-making skills
• Excellent organizational, analytical and project management skills, with particular attention to quality and detail
• Interpersonal skills to deal effectively with all business contacts
• Professional appearance and demeanor
  
  

Sunseeker Resorts is an Equal Opportunity Employer (EOE) and is committed to creating a diverse workplace environment. All persons shall have the opportunity to be considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information or any other characteristic protected by applicable federal, state or local laws and ordinances.

For more information, see www.sunseekerresorts.com