What are the responsibilities and job description for the Director, Operations position at Sunset Transportation, Inc.?
About the Role:
As the Director, Operations at Sunset Transportation, you will play a critical role in ensuring our logistics operations run smoothly and efficiently. You will work closely with the VP of Operations to oversee the day-to-day functions of our operations teams, making strategic decisions that align with the company's goals and values. Your leadership will be instrumental in promoting a culture of teamwork, continuous improvement, and operational excellence.
In this role, you’ll have the opportunity to shape processes, mentor teams, and solve complex challenges, all while upholding the core values that drive The Sunset Way. Your broad understanding of the transportation industry and operational strategies will allow you to make impactful decisions that benefit both our customers and internal teams.
Why Sunset?
We’re a second-generation, privately-owned company with over 30 years of success. What does that mean for you? No corporate bureaucracy—just a family-style culture where your ideas matter and your growth is limitless. We're committed to fostering a workplace that values diversity, equity, and inclusion because we believe that the best innovations come from bringing together different perspectives.
What You’ll Do:
Oversee and manage the daily operations of our logistics teams, ensuring they meet performance targets and uphold Sunset’s operational standards.
Provide leadership and mentorship to team members in various departments, including Customer Service, Carrier Sales, and Carrier Procurement.
Develop and execute strategies that enhance customer satisfaction, operational efficiency, and team productivity.
Serve as the escalation point for internal and external operational issues, ensuring prompt resolution.
Collaborate with cross-functional teams to ensure cohesive communication and process alignment.
Monitor and analyze key performance metrics to identify areas for improvement and implement solutions.
Foster a positive, inclusive, and high-performing work environment in line with Sunset’s core values.
What We’re Looking For:
5-7 years of experience in transportation, freight brokerage, or logistics operations.
Strong leadership abilities with experience in managing and mentoring teams.
Excellent communication skills, with the ability to influence, negotiate, and resolve conflicts effectively.
A strategic thinker with a strong understanding of logistics and transportation industry trends.
Bachelor’s degree in Business Administration, Supply Chain, Logistics, or a related field is preferred.
What We Offer:
A competitive salary with monthly incentives to reward your hard work
Benefits package that includes health, dental, and vision coverage
401K with a company match , ensuring your future is secure
Paid vacation, floating holidays, and personal/sick time
An award-winning company culture to help you grow, both personally and professionally
Whether you want to join one of our many committees, nominate one of your peers for a Sunset Way Award , or learn a new skill at Sunset University , your opportunities are endless!
Who We Are:
At Sunset Transportation, we are more than just a logistics company—we are a community that values diversity, equity, and inclusion. We believe in building a team that reflects the world we live in, embracing all backgrounds, identities, and experiences. Our commitment to these principles fosters a supportive environment where everyone has a voice, and every idea counts.
As a recognized leader in third-party logistics (3PL) with over 30 years of experience, we are dedicated to improving supply chain efficiencies through cutting-edge technology and exceptional people. Our core values— Accountability, Flexibility, Loyalty, Responsiveness, and Relationships —are the foundation of our success and have earned us numerous accolades, including:
G75 Green Supply Chain Partners - Inbound Logistics
Top 3PL and Cold Storage Provider - Food Logistics
Top Workplaces – STL Post Dispatch
#11 Top Logistics Company – Transport Topics
Most Trustworthy Companies – Newsweek (Armada)
#4 Top 3PL Provider – Inbound Logistics
If you’re passionate about logistics, thrive in a collaborative, fast-paced environment, and want to be part of a team that values your unique contributions, we want to hear from you. Join us, and let’s make logistics better—together.
Ready to Take the Next Step?
Apply now and become part of a team that’s driving the future of logistics.
As the Director, Operations at Sunset Transportation, you will play a critical role in ensuring our logistics operations run smoothly and efficiently. You will work closely with the VP of Operations to oversee the day-to-day functions of our operations teams, making strategic decisions that align with the company's goals and values. Your leadership will be instrumental in promoting a culture of teamwork, continuous improvement, and operational excellence.
In this role, you’ll have the opportunity to shape processes, mentor teams, and solve complex challenges, all while upholding the core values that drive The Sunset Way. Your broad understanding of the transportation industry and operational strategies will allow you to make impactful decisions that benefit both our customers and internal teams.
Why Sunset?
We’re a second-generation, privately-owned company with over 30 years of success. What does that mean for you? No corporate bureaucracy—just a family-style culture where your ideas matter and your growth is limitless. We're committed to fostering a workplace that values diversity, equity, and inclusion because we believe that the best innovations come from bringing together different perspectives.
What You’ll Do:
Oversee and manage the daily operations of our logistics teams, ensuring they meet performance targets and uphold Sunset’s operational standards.
Provide leadership and mentorship to team members in various departments, including Customer Service, Carrier Sales, and Carrier Procurement.
Develop and execute strategies that enhance customer satisfaction, operational efficiency, and team productivity.
Serve as the escalation point for internal and external operational issues, ensuring prompt resolution.
Collaborate with cross-functional teams to ensure cohesive communication and process alignment.
Monitor and analyze key performance metrics to identify areas for improvement and implement solutions.
Foster a positive, inclusive, and high-performing work environment in line with Sunset’s core values.
What We’re Looking For:
5-7 years of experience in transportation, freight brokerage, or logistics operations.
Strong leadership abilities with experience in managing and mentoring teams.
Excellent communication skills, with the ability to influence, negotiate, and resolve conflicts effectively.
A strategic thinker with a strong understanding of logistics and transportation industry trends.
Bachelor’s degree in Business Administration, Supply Chain, Logistics, or a related field is preferred.
What We Offer:
A competitive salary with monthly incentives to reward your hard work
Benefits package that includes health, dental, and vision coverage
401K with a company match , ensuring your future is secure
Paid vacation, floating holidays, and personal/sick time
An award-winning company culture to help you grow, both personally and professionally
Whether you want to join one of our many committees, nominate one of your peers for a Sunset Way Award , or learn a new skill at Sunset University , your opportunities are endless!
Who We Are:
At Sunset Transportation, we are more than just a logistics company—we are a community that values diversity, equity, and inclusion. We believe in building a team that reflects the world we live in, embracing all backgrounds, identities, and experiences. Our commitment to these principles fosters a supportive environment where everyone has a voice, and every idea counts.
As a recognized leader in third-party logistics (3PL) with over 30 years of experience, we are dedicated to improving supply chain efficiencies through cutting-edge technology and exceptional people. Our core values— Accountability, Flexibility, Loyalty, Responsiveness, and Relationships —are the foundation of our success and have earned us numerous accolades, including:
G75 Green Supply Chain Partners - Inbound Logistics
Top 3PL and Cold Storage Provider - Food Logistics
Top Workplaces – STL Post Dispatch
#11 Top Logistics Company – Transport Topics
Most Trustworthy Companies – Newsweek (Armada)
#4 Top 3PL Provider – Inbound Logistics
If you’re passionate about logistics, thrive in a collaborative, fast-paced environment, and want to be part of a team that values your unique contributions, we want to hear from you. Join us, and let’s make logistics better—together.
Ready to Take the Next Step?
Apply now and become part of a team that’s driving the future of logistics.
