Learning & Development Manager

Description

The Sunshine Learning and Development Manager is responsible for creating, delivering, and scaling training programs across the organization to ensure compliance with Arizona state licensing and contracting requirements. This includes onboarding new employees, providing ongoing training, and developing specialized training in areas such as trauma-informed care, behavioral management, and CPR. The Manager will leverage the Paylocity platform to develop digital content for staff and, occasionally, for children as part of their case plan. This role partners closely with Program Managers, HR, Recruiting, and House Manager Trainers to support the entire talent lifecycle through a comprehensive, personalized Learning and Development (L&D) experience.

#ZR

Requirements

Duties & Responsibilities:

1. Develop and Implement L&D Programs
   • Create and deliver comprehensive training programs—including onboarding for new hires, ongoing compliance training, and professional development—for all employees to meet state and contractual requirements.
   • Integrate trauma-informed care approaches into relevant trainings.
2. Behavioral Management & CPR Training
   • Serve as (or become) a certified trainer for CPR and behavioral management (CPI, Handle with Care), ensuring staff are properly trained and credentialed.
   • Coordinate and facilitate in-person or blended training sessions.
3. Digital Content Creation
   • Leverage the Paylocity Learning Module to develop engaging digital coursework, manage e-learning modules, and update training trackers.
   • Collaborate with Program Managers to create online training materials for staff and, when needed, for children as part of their case plan.
4. Ongoing Compliance & Support
   • Ensure all training requirements are met for Arizona state licensing and contracting obligations.
   • Partner with the Program Management team to identify areas of need and tailor training solutions accordingly.
   • Provide behavioral coaching and support to staff or clients in group homes as needed.
5. Assessment & Continuous Improvement
   • Design and administer skill assessments, surveys, and other feedback mechanisms to identify learning gaps.
   • Recommend enhancements and new initiatives for L&D programs based on data and stakeholder feedback.
6. Additional Duties
   • Coordinate scheduling and logistics for trainings (e.g., CPR, trauma-informed care, crisis intervention) in collaboration with key stakeholders.
   • Support various organizational development projects and initiatives as assigned.
   • Stay current with industry best practices to continuously improve L&D offerings 

Skills & Qualifications:

• Bachelor’s degree, or a certificate and a combination of experience and relevant certifications that demonstrate the ability to successfully perform the duties and responsibilities.
• Minimum 5 years of progressive Learning and Development experience
• Must be able to attain or possess a CPR trainer certification
• Must be able to attain or possess a Behavioral Management trainer certification (e.g., CPI or Handle With Care)
• Knowledge of, or willingness to learn, trauma-informed care practices
• Strong verbal/written ommunication skills, organization skills, and detail orientation
• Excellent facilitation and presentation skills for small and large group environments
• Professionalism, organization, and project management skills
• Ability to prioritize and address competing demands and multi-task effectively
• Must possess the ability to work within a fast-paced environment
• Must meet all agency’s contractor and licensing agent requirements for agency personnel

Salary : $60,000 - $65,000