Demo

Error Resolution Specialist

SunSoft Online
Phoenix, AZ Full Time
POSTED ON 1/19/2025
AVAILABLE BEFORE 4/14/2025

Job Description

  • We only consider candidates local to Phoenix, Arizona. No C2C candidates
  • This position works independently to Research, Analyze and Validate documents and payments that require a more detailed review.
  • This position will consult a procedural manual for direction. You will be working in multiple systems to acquire information or correct inaccurate material and will be performing mathematical calculations, cross-referencing, and researching of system and taxpayer   error s;
  • This position is production and quality based and is driven by deadlines that are expected to be met.

Onboarding forms need to be completed by (ONLY) selected candidates by 11-5 for a start date of 11-11

Skill Required :

  • Knowledge of : Banking credits and debits. Computer skills : Microsoft Word, Excel, Outlook, Google Suites
  • Skill in : Analyzing and evaluating of claims. Critical thinking. Collaboratively & independently problem solve. Multitasking and attention to detail. Interpersonal relationships.
  • Ability to : Handle changing priorities to meet required deadlines. Perform mathematical computations. Analyze data and make decisions. Perform tasks with precision and speed
  • Experience Required :

  • Working in a production-based environment with high accuracy and deadlines
  • Intermediate computer skills- Google Suites and Microsoft Office
  • Working in an office setting - individually and collaboratively
  • Education Required :  High school diploma or GED

    Additional Information :

    This is not a data entry position

    No long fingernails

    Possible Overtime on various weeks

    Attendance is required and will be monitored

    Fingerprint scan in DOR packet replaces FPCC

    Requirements

    High School Diploma

    Salary : $18 - $20

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