What are the responsibilities and job description for the Principal Technical Program Manager - Partnership Program position at Super Micro Computer, Inc.?
Job Req ID : 25478 About Supermicro : Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop / Big Data, Hyperscale, HPC and IoT / Embedded customers worldwide.
We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms.
Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community.
We seek talented, passionate, and committed engineers, technologists, and business leaders to join us. Why This Role Matters
- Lead Strategic Partnerships : As Principal Project Manager, you will drive partnerships through structured programs, ensuring successful and long-lasting engagements with North American Partners and OEMs.
- Enhance Customer Experience : Your role will be pivotal in improving efficiency and providing world-class customer service, focusing on service contract renewals and issue resolution.
- Innovate Services Solutions : You will be responsible for developing services solutions, responding to high-value RFPs, and collaborating with sales and cross-functional teams on critical projects. What You'll Do
- Partnership Program Leadership : Lead North America-based Partner and OEM programs, engaging with partners to foster strong, long-term relationships.
- Cross-functional Collaboration : Work with sales and engineering teams to deliver Data Center / Integrated Services solutions and contribute to RFP responses.
- Training and Development : Prepare and deliver training on service solutions and onsite installations to internal teams, customers, and business partners.
- Customer Engagement : Travel to meet customers, establish rapport, and gather feedback for continuous improvement of products and services.
- Project Management : Manage project milestones, deliverables, and execute key tasks to ensure successful project outcomes. What You'll Bring Essential Qualifications :
- Education : Degree in Computer Science, Engineering, or equivalent experience.
- Experience : Minimum of 5 years in the IT industry, including experience working with partners and sales.
- Technical Skills : Knowledge of IT Enterprise Infrastructure services (Linux, Windows OS, Network, Storage), Applications, and Data Center Operations.
- Interpersonal and Communication Skills : Strong collaboration, project management, and communication skills, with the ability to work effectively at all organizational levels.
- Customer Focus : Demonstrated customer-focused approach with a mindset to deliver quality products and services.
- Travel : Ability to travel for partner and customer engagements. What We Offer
- Competitive Compensation and Benefits : We offer a comprehensive benefits package, including health insurance, paid time off, and professional development opportunities.
- Impactful Work : Your contributions will play a crucial role in delivering innovative solutions and enhancing customer relationships.
- Growth Potential : Supermicro is committed to fostering career growth and providing opportunities for advancement within the organization.
- Collaborative Culture : Join a talented and supportive team that values innovation, teamwork, and excellence. Salary Range $207,000 - $224,000 The salary offered will depend on several factors, including your location, level, education, training, specific skills, years of experience, and comparison to other employees already in this role.
In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs. EEO Statement Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population.
It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.
Salary : $207,000 - $224,000
