What are the responsibilities and job description for the Diagnostic Department Team Lead position at SuperCare Health?
“Improving the lives of those with chronic care diseases while providing solutions to our customers."
Looking for a new opportunity? At SuperCare Health you have the chance to reach your dreams by helping us in serving the healthcare needs of our ever-growing patient population. Matching passion with careers, here hard work has never been so satisfying.
Essential Duties:
We are seeking a highly motivated and results-driven Diagnostic Department Team Lead to join our team. In this pivotal role, you will be responsible for overseeing, training, and monitoring our dedicated team. The ideal candidate will possess a strong sense of urgency, exceptional analytical skills, and a passion for driving growth and efficiency within the diagnostic department.
Key Objectives:
As the Diagnostic Department Team Lead, your primary objective will be to take our diagnostic team/department to new heights. This department is a critical component of SuperCare Health's success, as it supports our growth, identifies opportunities for improvement, and ensures the maintenance of unbilled accounts.
Responsibilities:
- Overseeing and managing the diagnostic team, sales team, sales admin team, AR team, and operations team
- Holding all departments accountable for their contributions to the success of the diagnostic department
- Tracking and monitoring OPO and CapOx conversions submitted by referrals and RAEs
- Managing leads generated by the sales admin team, including tasks related to internal reporting, CPAP High AHI, pharmacy questionnaires, future service tech/clinical tasks, and POC leads
- Collaborating with the AR team to identify accounts requiring testing (e.g., OPO, CapOx, Oxyqual) and taking appropriate actions, such as Parachute pushbacks or pre-filling prescriptions
- Communicating directly with RAEs and physicians' offices to ensure seamless coordination and follow-up
Education and or Work Experience:
- Proven leadership experience with a track record of team management and motivation
- Strong analytical skills and the ability to make data-driven decisions
- Exceptional communication and interpersonal skills
- The ability to work collaboratively across departments to achieve common goals
- A sense of urgency and a results-oriented mindset
- Proficiency in Microsoft Office Suite
- Knowledge of healthcare industry practices (preferred).
- Graduate from accredited High School
- Must be able to lift and carry equipment and miscellaneous items up to 75 lbs on a daily basis
Other skills:
- Team player-ability
- Reliable and Responsible
- Detailed oriented
- Strong organizational skills
Benefits:
- Medical
- Dental
- Vision
- Flexible Savings Account
- 401K
- Voluntary Life Insurance
- Observed Holidays: New Year's Day, Memorial Day, July 4th, Labor Day, Thanksgiving Day, Christmas Day.
Perks:
- Paid Training
- Paid Time Off
- Sick Time
- Growth Opportunities
- Employee Referral Reward Program
- Employee Discount Program
What SuperCare Health is About
"SuperCare Health is a comprehensive, post- acute care, respiratory services company, focused on managing high-risk respiratory patients in their homes.
Today, SuperCare health manages millions of lives annually, with a growing team of more than 400 members, and has one of the highest-rated satisfaction scores from both our customers and patients.
Our goal is to be the most trusted and preferred resource to manage high-risk, post-acute respiratory patients through our high-touch clinical team and high-tech, innovative solutions. Our end-to- end care solutions, from the hospital to the home, close gaps in care, reduce costs of care and improve outcomes. Our in-home services include ventilation, oxygen, CPAP/BiPAP, enteral nutrition, pharmacy services, and an expanding population health program.
We are uniquely structured to be a responsive and agile community provider, yet we also possess the stability and effectiveness of a large enterprise. As a thriving business, our chief focus is on what really matters: reducing hospital re-admissions, optimizing outcomes and improving the lives of patients with chronic care diseases, every day."
Connect With Us!
Company Website https://supercarehealth.com/
Company Business Hours - 8:30 AM – 5:30 PM PST
LinkedIn https://www.linkedin.com/company/273667/admin/
Twitter https://twitter.com/SuperCareHealth
Facebook https://www.facebook.com/SuperCareHealth/
Instagram https://www.instagram.com/supercarehealth/
Cassandra Cooper - Talent Acquisition LinkedIn
