General Manager

Job Title: Fire Protection General Manager
Location: Lawrenceville, Georgia 
Job Type: Full-time

Job Summary:

The Fire Protection General Manager is responsible for overseeing all aspects of fire protection services, including business operations, project management, sales, compliance, and team leadership. This role ensures high-quality service delivery, regulatory compliance, and financial success while maintaining a safe and efficient work environment.

Key Responsibilities:

1. Operations Management

• Oversee daily operations of fire protection services, including installation, inspection, maintenance, and repair of fire protection systems.
• Develop and implement efficient processes to enhance productivity and service quality.
• Ensure all fire protection projects are completed on time, within budget, and in compliance with safety regulations.

2. Sales & Business Development

• Drive business growth by identifying new opportunities and expanding customer relationships.
• Develop and implement sales strategies to meet revenue and profitability goals.
• Work closely with marketing and sales teams to promote fire protection services.

3. Compliance & Safety

• Ensure compliance with national, state, and local fire codes, NFPA standards, OSHA regulations, and other industry standards.
• Maintain proper licensing, permits, and certifications required for fire protection services.
• Conduct safety training and enforce best practices to minimize risks and hazards.

4. Team Leadership & Development

• Lead, mentor, and develop a team of fire protection technicians, project managers, and administrative staff.
• Oversee hiring, training, performance evaluations, and professional development of employees.
• Foster a culture of teamwork, accountability, and excellence in service delivery.

5. Financial & Budget Management

• Prepare and manage budgets, forecasts, and financial reports.
• Monitor expenses, profitability, and operational efficiency.
• Optimize resource allocation to maximize company performance.

6. Customer Service & Relationship Management

• Maintain strong relationships with clients, contractors, and vendors.
• Ensure excellent customer service and resolve any issues in a timely manner.
• Act as a key point of contact for high-value clients and large-scale projects.

Qualifications & Requirements:

• Minimum of 5-10 years of experience in fire protection, life safety, or related industry.
• Strong knowledge of NFPA codes, fire safety regulations, and OSHA standards.
• Proven experience in leadership, business operations, and team management.
• Excellent communication, negotiation, and customer service skills.
• Strong financial acumen and experience managing budgets.
• Ability to multitask and handle multiple projects in a fast-paced environment.
• Proficiency in Microsoft Office Suite and industry-related software.
• Relevant certifications (e.g., NICET, CFAA, or state-specific fire protection licenses) are a plus.

Compensation & Benefits:

• Competitive salary based on experience
• Performance-based bonuses
• Health, dental, and vision insurance
• 401(k) with company match
• Paid time off (PTO) and holidays
• Company vehicle or mileage reimbursement (if applicable)