Regional Manager

Your benefits
SES offers eligible employees comprehensive benefits packaging including:

• Medical, Dental, Vision, and Life Insurance
• Premium FREE Health Insurance Option
• 401K with 4% Company Match at 90 days
• Paid Time Off - First Year!
• Paid Holidays

Summary/Objective

The Regional Manager directs and oversees an organization's operational activities for assigned geographical area; oversees policies, objectives, and initiatives and is responsible for evaluating current and proposed systems, equipment, and procedures and determining and implementing changes as necessary. The Regional Manager’s overall accountability is to ensure the safety of our employees, customer responsiveness, and customer satisfaction; achieved by providing high quality industrial cleaning services focused on safety and our customer’s needs.

Essential Functions

• Lead the safety program using the Loss Prevention System (LPS) to, lead by example, participate in health, safety and environment activities and arrange the correction of unsafe conditions and facilitate coaching/training of subordinates to change unsafe behaviors.
• Lead, innovate, coach and mentor with overall responsibility for the profitability, growth, and management of multiple Branches/Sites in assigned geographical area.
• Standardize and maintain operational processes, policies, and practices to achieve company’s goals and ensure designated branches adhere to company-wide rules and guidelines.
• Work with management to develop and implement new plans/ideas that will enhance the operations of the company at large.
• Analyze key financial data, oversee budget and authorize expenditures of assigned region.
• Develop annual business, maintenance, and service goals, and strategies to meet them.
• Drive change with a focus on safety (goal of zero accidents) and continual improvement.
• Ensure operational procedures are followed for safe and efficient execution of all services in compliance with SES and regulatory safety and environmental guidelines.
• Resolve customer complaints, service problems and receivable collections in a timely manner while maintaining/improving customer satisfaction.
• Ensure communications within the region’s branches, other regions, and Corporate is fluid, transparent, and frequent to ensure company-wide objectives are being met.
• Ensure company image is developed and maintained favorably with customers and suppliers and employees are complying with all company policies and procedures, including but not limited to, adherence to all safety rules or best practices, attendance, substance abuse, theft, willful or neglectful damage to company equipment, uniforms and all company rules and regulations.
• Coach, oversee disciplinary actions, evaluate, mentor, and lead trainings for assigned staff.
• Ensure branches are meeting recruitment and retention goals, perform evaluations of direct reports, resolve personnel issues, motivate and train staff to ensure safety, efficiency, continued growth, and professional development.
• Identify areas of opportunity to ensure employees gain knowledge and skills to meet the needs of a changing customer and service line mix.

Qualifications

• Minimum of 10 years in the Environmental and/or Industrial Services industry
• Bachelor’s Degree, or equivalent experience in similar role
• Minimum of 10 years managerial experience
• Minimum of 10 years of safety and/or compliance
• Sales experience preferred
• High ethics and values
• Action-oriented and results-driven
• Customer focused and employee safety attitude
• Excellent Project Management skills
• Excellent oral and written communications
• Strong background in team building

Functional Requirements

• Physical demands limited to walking, standing and sitting
• Lifting and moving equipment

Competencies

• Industry Knowledge
• Business Acumen
• Customer Focus
• Total Quality Management
• Strategic Management
• Organizational Agility
• Negotiating
• Building Effective Teams

About us
Superior Environmental Solutions (SES) is a leading provider of industrial and environmental services throughout the Midwest. Founded in 1999, the company operates in multiple states across the Midwest. Our services include water blasting, tank cleaning, emergency response, vacuum truck services, waste management, transportation, and hazardous waste disposal. SES is committed to providing responsive and quality service to manufacturers in an array of industries.

Our team members are the most important asset and strength of our organization. Our in-house and ongoing training programs ensure that all SES employees are well-educated in OSHA regulations and SES-specific operational policies. SES is committed to providing a safe work environment and exceeding our customer’s expectations in every way.

We are an Equal Opportunity Employer.