What are the responsibilities and job description for the Scheduler QA/QI Specialist position at Superior Mobile Health?
Position : Full-Time Scheduler & QA / QI Specialist
Department : Operations
Reports To : Department Heads and Operations Manager
Position Overview :
We are seeking a motivated and detail-oriented professional to join our team as a Full-Time Scheduler & QA / QI Specialist. This dual-role position combines advanced scheduling responsibilities with Quality Assurance / Quality Improvement (QA / QI) duties, supporting the operational efficiency and compliance of our ambulance, shuttle, dispatch, and logistics departments.
Key Responsibilities :
Scheduling :
- Manage and maintain the scheduling system (TS Scheduler), ensuring optimal coverage for ambulance, shuttle, dispatch, and logistics operations.
- Address call-offs by finding suitable replacements and managing last-minute adjustments.
- Coordinate with department heads to assign cleared employees from the Field Training and Evaluation Program (FTEP) to appropriate roles.
- Monitor and report staffing needs and trends to the Operations Manager.
QA / QI Duties :
Administrative Support :
Qualifications :
What We Offer :
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