What are the responsibilities and job description for the Front Desk Attendant position at Superior Stay Hotel?
Job Summary
To check-in and check-out hotel guests in accordance with Superior Stay standards and act as an information resource for guest inquiries.
Responsibilities and Duties
- Check-in and check-out of hotel guests.
- Answering guest inquiries and giving proper directions.
- Maintaining guest mail, messages, and packages.
- Assist in maintaining guest credit reports, housekeeping reports, special room assignments, coupon issuance.
- Approving room charges/posting room charges.
- Balancing clerk/cashier postings, cash and credit transactions.
- Use a computer and other general office equipment.
- Interact with all other hotel departments.
- Filing registration cards and related hotel reports and paper documents.
- Issuing keys.
- Perform other duties and responsibilities as requested.
- Assist Housekeeping Staff with room inspecting as needed.
Requirements
- Frequent standing, walking 10 – 30 ft.
- Frequently hearing, listening, seeing, and speaking to communicate with guests and employees.
- Frequent writing, reading, manual dexterity, use of a keyboard.
- Constantly planning, remembering/paying attention to/observing details, making decisions, following directions.
- Knowledge and use of computer skills, including the Hotel system.
- Occasionally sitting.
Working Conditions
- Front Desk and back office of a Boutique Hotel
- Working with others and sometimes alone.
Qualifications and Skills
- 21 years of age or older.
- Previous hotel experience preferred.
Job Type
Full-time, Part-time
Experience
Hotel experience: 1 year (Required)
Salary
$14.00 – $15.00 per hour
Salary : $14 - $15
