What are the responsibilities and job description for the Research & Development Specialist position at Support Center?
JOB SUMMARY
The Research &
Development (R&D) Specialist conducts product development and improvement
and process innovation, as well as other R&D activities that may be
assigned by the R&D Brand Lead or R&D Manager. These activities include
but are not limited to the design, formulation and commercialization of new
products, quality improvement of existing products, process improvement and
innovation, product costing and sustainability initiatives, and analyses of
food materials and finished products. The R&D Specialist works closely with
the R&D Brand Lead or R&D Manager to ensure that the goals of product
taste superiority, sustainability and food safety are achieved.
ESSENTIAL FUNCTIONS
1. Knowledge
of Food Material Properties and Functional Ingredients :
Apply
knowledge of food material properties, functional ingredients and food
additives when developing product formulas and processes and evaluation of
alternative ingredients. Conduct continuous research on food
properties and new trends in food material science as relevant to the needs of
the assigned project.
2. Culinary
Techniques : Develop and apply
classic and contemporary culinary techniques to product and process
specifications, resulting into finished products that meet target product
acceptability with consistent quality and sustainability.
3. Food Quality
and Safety : Incorporate
in-depth knowledge of food quality and safety to product design and
development, such as GMP and HACCP. Apply knowledge of food
microbiology and food chemistry in the development of product standards and
process parameters relative to food safety. Ensure that quality and
safety are built into product design.
4. Formulation
and Process Development and Optimization :
Design
products that meet the requirements of the company and its
customers. Develop formulas and processes for new and improved
products. Perform timely activities relevant to the product development process
for efficient and on-time achievement of product launches as budgeted, which
may include but not limited to conceptualization, formulation and prototype
evaluation, optimization and standardization, material sustainability
evaluation, product cost calculation, commercial translation, and product
launch.
5. Food
Processing Technology and Commercialization :
Effectively translate
formulas and processes from lab scale to commercially prepared food products at
the manufacturing and store levels using current food processing technology, as
may be required. Work directly with internal commissaries and
external toll processors and vendors and store operations to ensure that
commercial products meet JFC standards. Prepare product guides, instructional
materials, teaching aids and conduct product simulation and training as needed
for effective transfer of technical information to end users.
6. Food
Packaging Properties and Functions :
Evaluate and select
appropriate food packaging based on knowledge of material properties &
functions relative to the product application and recommend specifications for
such.
7. Preservation
and Shelf-Life Principles :
Conduct shelf-life
evaluation of raw materials and finished products to ensure food safety and
consistent sensory and nutritional quality of products within standardized
storage and shelf life.
8. Methods of
Analyses of Food Properties :
Conduct
variety of applicable microbiological tests and physico-chemical analyses on
food products to determine inherent properties and provide analysis of results
and recommendation for further product development and improvement.
9. Sensory
Evaluation and Sensometrics :
Apply
methods of sensory evaluation and sensometrics to support requirements in
ensuring consistent product quality and taste superiority. Prepare sensory
analysis reports and provide recommendation on technical product specifications
as required.
10. Food
Nutrition Fundamentals :
Apply knowledge of
nutrients in food and food ingredients relative to formulation and process
development and improvement.
11. Food
Standards, Laws and Regulations : Apply knowledge of
federal, state, local and international government and industry regulations
pertaining to standards on food safety, nutrition, food preparation and
processing in the design and development of food products. Review the proper
representation or translation of developed products in merchandising and
marketing collaterals through print and media shoots, product and material
descriptions, marketing copy and claims.
12. Business
Knowledge and Acumen :
Demonstrate awareness on
the state of the company’s performance and plans for the future. Openly
contribute insights, feedback and suggestions to the R&D team, providing
timely solutions to the needs of the business. Recommend process improvements
for R&D related functions to R&D Brand Lead and R&D Head as needed.
COMMON KEY RESULT AREAS
KRA) : On top of the above
essential functions, the R&D Specialist will perform the following key
result areas common to all R&D team members :
1. Documentation
and Knowledge Management : Ability to record product and process
specifications in technical format with accuracy and comprehensive detail for
proper record, communication and transfer of information to target recipients.
2. Technical
and Best Practice Research : Pursue continuous improvement and
innovation of R&D processes and systems through technical and applied
research as well as sharing of best practices in the food science and culinary
industry.
3. Issue
Resolution : Apply R&D expertise in finding solutions to issues
and conditions affecting safety, quality and sustainability of food products
and processes as needed by the company.
JOB SPECIFICATIONS
Education
- Associate’s
Degree or Professional Certification in Culinary, Bakery / Pastry, Food
Science / Technology, Nutritional Science, Culinology, Chemistry, Chemical
Engineering, or any equivalent related course.
degree preferred.
Experience
At least 2 years of work experience in
Research & Development (R&D) from manufacturing and / or foodservice
industry, or any equivalent combination of education and experience from which
comparable knowledge, skills and abilities have been achieved.
certifications :
eg. ServSafe
Other Qualifications
in MS Applications (MS Word, Excel, PowerPoint) and trainable in other
software related to food analysis
Effort / Requirements : While performing the duties of this job,
the employee will :
of the scheduled work shift.
and use hands frequently.
majority of the scheduled shift.
rarely.
occasionally.
differentiate product quality parameters, read / compose email, reports and
use the computer and be proactive to customers’ feedback affecting
quality.
enough to give / receive instructions, feedback and communicate with
employees, customers and partners / suppliers.
hours, varying work shifts schedules as necessary at work.
performing the duties of this job, the employee is regularly exposed to :
extreme temperatures for product testing / development / training.
and logistics work areas.
visits, as necessary.
equipment
wet work area.
working in production, store and suppliers’ work environment.
in meeting deadlines and goals.
This job description has
been designed to indicate the general nature and level of work performed by
employees in this classification. It is not designed to contain or be
interpreted as an exhaustive list of all duties, responsibilities and
qualifications required of employees assigned to this job. The duties,
responsibilities may differ from the job description, and that the other duties
as assigned, may be part of the job.
If the position requires
a college / university degree, it must have been issued by an educational
institution accredited by the United States Department of Education. Any
degree issued by educational institution outside the United States must include
documentation validating the equivalency of the degree to the same degree in
the United States to be considered acceptable for this company’s purposes.
Reasonable accommodation
for people with disabilities maybe requested by calling (626) 369-7118 at least
five (5) working days in advance of the scheduled examination / assessment
date(s).
APPLICANTS MUST BE AUTHORIZED TO WORK IN THE USA.
This Company is an Equal Opportunity Employer.