What are the responsibilities and job description for the Front Desk Receptionist position at Support Incorporated?
Are you looking to join a high performing, well-established company committed to providing life-changing behavioral health treatment using a team-based approach? Support Incorporated is proud to be that company serving Lincoln, Gaston, Cleveland, and Catawba Counties for almost 20 years. If you are highly motivated with a passion for helping others and strengthening families, we are actively hiring for a front desk staff to work with our intake, medication management and outpatient therapy departments. This is a full-time hourly position with full benefits. Monday-Friday 7:50AM-5:00PM.
Support, Inc. is a CARF accredited behavioral health agency serving primarily the child/adolescent population in Gaston, Lincoln, Catawba and Cleveland counties. The services we provide include Outpatient Therapy, School-Based Therapy, Day Treatment, Medication Management, Family-Centered Treatment, Intensive In-Home, Level II Therapeutic Foster Care and Intensive Alternative Family Treatment.
Responsibilities
- Set new patients up in the room to complete virtual visits
- Return patient calls and document interaction in patient chart
- Schedule patient appointments for intake, therapy and medication management
- Taking patients vitals (blood pressure, heart rate, weight, height)
- Creating new patient charts and scan/upload documents
- Front desk coverage
- Collecting copays
- Reminder calls/texts for medication appointments
- Establish and maintain good rapport with patients and staff
- All other responsibilities as requested
Experience & Skills
- Must be organized, have strong communication skills and be detail oriented
- Must have excellent internal & external customer service skills
- Must have ability to multi-task and prioritize effectively
- Must have ability to work independently and as part of a team
Education
· Education: High school graduate or equivalent required
- Additional skills required: Requires excellent verbal and written communication skills. Strong data entry. Must be able to work with changing priorities. Requires excellent organizational, problem solving and critical thinking skills. Must be able to and enjoy interacting with the public and individuals of all cultures and levels of authority. Requires the ability to maintain confidentiality. Must be able to function as part of a team. Must possess initiative and have a positive attitude!
Job Type: Full-time
Pay: $14.00 - $16.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Medical Specialty:
- Psychiatry
Schedule:
- 8 hour shift
- Monday to Friday
- No weekends
Ability to Commute:
- Shelby, NC 28152 (Required)
Ability to Relocate:
- Shelby, NC 28152: Relocate before starting work (Required)
Work Location: In person
Salary : $14 - $16
