Program Coordinator

JOB SUMMARY:

Oversees the operations of several group homes and day services to ensure compliance with regulatory requirements. Performs the functions of a QMRP, including program development and training, and provides supervision and direction to staff.

ESSENTIAL JOB FUNCTIONS:

• Coordinate the hiring and supervision of allotted direct support, supervisory and professional staff to provide quality services to individuals served.
• Oversee training and evaluation of staff, taking appropriate disciplinary action when necessary. Principal supervisor of all staff according to assigned homes.
• Conduct yourself in a manner expected from a role model. At all times treat clients, coworkers, and others with respect and dignity.
• Provide clear, fair, and consistent expectations, supervision, and management to assigned staff. Arrange scheduling & staffing with House Manager on a daily basis.
• Develop and revise programs to provide individualized opportunities for persons served, and coordinate day services and church attendance for individuals served in accordance with ICF/MR or HCBS regulations.
• Maintain accountability for budgets, including petty cash, supplies and overtime pay.
• Provide ongoing communication to families and guardians, and coordinate quarterly meetings to keep families informed of individual's progress.
• Coordinate frequent staff meetings to ensure that staff receive updated information on program activities.
• Serve as representative for community organizations and/or committees as assigned.
• Serve as liaison for State (IP, PIP, Team meetings)
• Be available for on-call rotation.
• Coordinate admission of new clients and provide Supported Community Lifestyles, Inc. orientation to client, their advocate/guardian and family. Also, coordinates client discharges.
• Closely monitor the handling and record-keeping of direct care staff in the areas of client’s personal monies and property and in the area of medications. Considered Money manager for clients.
• Refer all restrictions of rights or alleged violations of rights to the Human Rights Committee for review.
• Assists client in obtaining and maintaining services and/or benefits (SSI, Medicaid, etc.)
• Complete and maintain each client’s confidential file as required by agency policy, Department of Human Services (DHS), Department of Health (DOH), and the Accreditation Council on Services for People with Developmental Disabilities (ACDD).
• Review Incident/Accident reports and allegations of rights violations. Make recommendations and address arising concerns with Executive Director.
• Make regular announced and unannounced visits to all client and residential sites.
• Assure client health, safety and welfare by teaching safety skills at every opportunity.
• Maintain the cleanliness and safety of the environments for which you are responsible. Report repair or maintenance needs to the Facility Maintenance Specialist. Report any and all safety concerns to the Safety Committee on a timely basis.
• Report suspicion of client rights violations or suspected client neglect, abuse, or exploitation to the Executive Director immediately and complete necessary reports.
• Maintain the confidentiality of all client information, oral or written, unless authorized to release information in accordance with applicable laws and policies.
• Must speak English Language only while clients are present.
• Other duties as assigned/ownership of assigned homes.

KNOWLEDGE. SKILLS & ABILITIES

• Knowledge of Company policies and procedures.
• Knowledge of habilitative services for individuals with developmental disabilities.
• Skill in prioritizing multiple tasks.
• Skill in using standard office equipment, including telephones, copiers and FAX machines.
• Ability to use computer and various software applications and telephone.
• Ability to develop innovative approaches to implementing services.
• Ability to read and understand policies and procedures and regulatory requirements.
• Ability to maintain confidentiality.
• Ability to work on-call.
• Ability to communicate with others in a courteous and professional manner.
• Knowledge of applicable regulatory requirements and accreditation standards.
• Knowledge of medication administrative guidelines.
• Strong planning, problem-solving, and organizational skills.
• Skill in working with individuals with developmental disabilities.
• Skill in administering CPR and basic first aid.
• Skill in supervising and training staff in a positive manner.
• Ability to communicate effectively in a courteous and professional manner.
• Ability to write and maintain records.
• Ability to maintain confidentiality.
• Ability to work irregular hours, including overnight stays when required.
• Ability to maintain a patient and positive attitude.
• Ability to work in a team environment.
• Ability to perform at least medium work (a strength factor involving ability to life and/or exert 50 pounds occasionally, and/or 10 to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects).
• Knowledge of and ability to perform support/intervention techniques.
• Knowledge of basic cooking techniques; cooking skills; ability to follow menus and recipes.
• Ability to recognize natural teaching opportunities and to act upon them.
• Ability to perform household cleaning tacks (including moving furniture and appliances on rollers, pushing, pulling, lifting, bending, kneeling, stooping, reaching, overhead reaching, etc.).
• Ability to handle unpleasant personal care tasks with sensitivity and caring, and to allay maladaptive (sometimes aggressive) behaviors while maintaining calm and composed.
• Knowledge of general human development and psychology (including agents affecting human behaviors and how people learn).
• Ability to read, comprehend, and speak English, skill in composing clear, concise memorandums and incident reports (with correct grammar and sentence structure); and ability to recognize and utilize alternative communication methods (e/g/ pictures, symbols, and/or rudimentary sign language for those persons served who are non-verbal or have hearing impairments).
• Skill in collecting and recording data/information as required by the individual in the home.
• Ability to communicate about sensitive situations.
• Knowledge of pertinent state and federal regulations pertaining to active treatment.
• Ability to work independently, yet participate, give constructive feedback, and accept feedback in a team approach and consultative approach to training and service delivery.
• Ability to drive.
• Ability to speak English.
• Other duties as assigned.

EDUCATION & EXPERIENCE

Bachelor's Degree in Psychology, Special Education, Social Work or a related field preferred. Minimum of four years of experience working with individuals with developmental disabilities may be substituted for degree.

Job Type: Full-time

Pay: $43,888.00 - $43,889.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Evenings as needed
• Nights as needed

Work Location: In person

Salary : $43,888 - $43,889